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The Manager nav badge, dashboard tile, and metrics gauge counted Shape/ Shape 2 clients missing an advocate/setup with ANY policy, while the Setup Queue page itself required an ACTIVE (non-dead-status) policy. Clients with only Cancelled/Expired/etc policies inflated the badge but never appeared anywhere except a bare "(N skipped)" note with no names. - setup/page.tsx: replace the bare skipped count with a full "No Active Policies" card listing each client (linked), policy count, what's missing, and a Mark N/A action - Align the active-policy filter across setup-queue API, manager dashboard count, and the Prometheus setup-queue gauge so all four surfaces agree on what's actually actionable |
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