29 lines
1 KiB
MySQL
29 lines
1 KiB
MySQL
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-- Add missing fields to tickets table based on Autotask Tickets API
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-- Reference: https://autotask.net/help/developerhelp/Content/APIs/REST/Entities/TicketsEntity.htm
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ALTER TABLE tickets
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-- Billing and configuration
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ADD COLUMN IF NOT EXISTS billing_code_id BIGINT,
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ADD COLUMN IF NOT EXISTS configuration_item_id BIGINT,
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-- Creator information
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ADD COLUMN IF NOT EXISTS creator_resource_id BIGINT,
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ADD COLUMN IF NOT EXISTS creator_type INTEGER,
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-- Problem/incident tracking
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ADD COLUMN IF NOT EXISTS problem_ticket_id BIGINT,
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-- RMA fields
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ADD COLUMN IF NOT EXISTS rma_status INTEGER,
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ADD COLUMN IF NOT EXISTS rma_type INTEGER,
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-- SLA tracking
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ADD COLUMN IF NOT EXISTS service_level_agreement_paused_next_event_hours DECIMAL(10,2),
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-- Co-managed fields
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ADD COLUMN IF NOT EXISTS is_assigned_to_comanaged BOOLEAN DEFAULT false,
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ADD COLUMN IF NOT EXISTS is_visible_to_comanaged BOOLEAN DEFAULT false;
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-- Add comment to track migration
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COMMENT ON TABLE tickets IS 'Added missing Autotask API fields - Migration 016';
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