49 lines
1.8 KiB
MySQL
49 lines
1.8 KiB
MySQL
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-- Migration: Create ticket_notes table
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-- Description: Stores Autotask ticket notes synced via webhooks
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CREATE TABLE IF NOT EXISTS ticket_notes (
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id BIGINT PRIMARY KEY,
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ticket_id BIGINT NOT NULL,
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title VARCHAR(500),
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description TEXT,
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note_type INTEGER, -- Autotask noteType picklist
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publish INTEGER, -- Visibility: 1=All, 2=Internal, etc.
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creator_resource_id BIGINT,
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creator_type INTEGER, -- 1=Resource, 2=Contact, etc.
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last_activity_date TIMESTAMP WITH TIME ZONE,
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create_date_time TIMESTAMP WITH TIME ZONE,
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is_deleted BOOLEAN DEFAULT false,
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synced_at TIMESTAMP WITH TIME ZONE DEFAULT CURRENT_TIMESTAMP,
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created_at TIMESTAMP WITH TIME ZONE DEFAULT CURRENT_TIMESTAMP,
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updated_at TIMESTAMP WITH TIME ZONE DEFAULT CURRENT_TIMESTAMP
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);
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-- Indexes
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CREATE INDEX IF NOT EXISTS idx_ticket_notes_ticket_id ON ticket_notes(ticket_id);
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CREATE INDEX IF NOT EXISTS idx_ticket_notes_creator ON ticket_notes(creator_resource_id);
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CREATE INDEX IF NOT EXISTS idx_ticket_notes_create_date ON ticket_notes(create_date_time DESC);
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CREATE INDEX IF NOT EXISTS idx_ticket_notes_is_deleted ON ticket_notes(is_deleted);
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-- Updated_at trigger
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CREATE OR REPLACE FUNCTION update_ticket_notes_updated_at()
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RETURNS TRIGGER AS $$
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BEGIN
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NEW.updated_at = NOW();
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RETURN NEW;
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END;
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$$ LANGUAGE plpgsql;
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DROP TRIGGER IF EXISTS ticket_notes_updated_at ON ticket_notes;
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CREATE TRIGGER ticket_notes_updated_at
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BEFORE UPDATE ON ticket_notes
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FOR EACH ROW
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EXECUTE FUNCTION update_ticket_notes_updated_at();
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COMMENT ON TABLE ticket_notes IS 'Autotask ticket notes synced via webhooks';
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-- Ensure webhook_configs has rows for all webhook-supported entities
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INSERT INTO webhook_configs (entity_type, event_types, is_active) VALUES
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('TicketNotes', '["create", "update", "delete"]', true),
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('ConfigurationItems', '["create", "update", "delete"]', true)
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ON CONFLICT (entity_type) DO NOTHING;
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