wulf-pulse/autotask-app/app/api/tickets/[id]/route.ts

import { NextRequest, NextResponse } from 'next/server';
import { getAutotaskClient } from '@/lib/services/autotask-factory';

export async function GET(
  request: NextRequest,
  { params }: { params: Promise<{ id: string }> }
) {
  try {
    const { id } = await params;
    const client = getAutotaskClient();
    
    // Get ticket by ID
    const ticket = await client.getEntityById('Tickets', parseInt(id));
    
    if (!ticket) {
      return NextResponse.json(
        { error: 'Ticket not found' },
        { status: 404 }
      );
    }

    // Get assigned resource name if available
    let assignedResourceName = null;
    const ticketData = ticket as any;
    if (ticketData.assignedResourceID) {
      try {
        const resource = await client.getEntityById('Resources', ticketData.assignedResourceID) as any;
        assignedResourceName = resource ? `${resource.firstName} ${resource.lastName}` : null;
      } catch (err) {
        console.error('Error fetching resource:', err);
      }
    }

    return NextResponse.json({
      ticket: {
        ...ticket,
        assignedResourceName,
      },
    });
  } catch (error) {
    console.error('Error fetching ticket:', error);
    return NextResponse.json(
      { error: 'Failed to fetch ticket' },
      { status: 500 }
    );
  }
}