diff --git a/app/mobile/tickets/[id]/page.tsx b/app/mobile/tickets/[id]/page.tsx
index 0911096..2b1c1c8 100644
--- a/app/mobile/tickets/[id]/page.tsx
+++ b/app/mobile/tickets/[id]/page.tsx
@@ -53,8 +53,42 @@ function fmtHours(h: string | number) {
   if (n < 1) return `${Math.round(n * 60)}m`;
   return `${n.toFixed(1)}h`;
 }
-function stripHtml(s: string) {
-  return s?.replace(/<[^>]+>/g, ' ').replace(/\s+/g, ' ').trim() ?? '';
+function renderContent(s: string): React.ReactNode[] {
+  if (!s) return [];
+
+  // Step 1: convert <a href="...">...</a> → placeholder §URL§
+  // Collect links in order
+  const links: string[] = [];
+  const withPlaceholders = s.replace(/<a\b[^>]*\bhref=["']([^"']+)["'][^>]*>.*?<\/a>/gi, (_, href) => {
+    links.push(href);
+    return `\x00LINK${links.length - 1}\x00`;
+  });
+
+  // Step 2: strip remaining HTML tags
+  const plain = withPlaceholders.replace(/<[^>]+>/g, ' ').replace(/\s+/g, ' ').trim();
+
+  // Step 3: split on LINK placeholders and bare URLs
+  const URL_RE = /\x00LINK(\d+)\x00|(https?:\/\/[^\s<>"']+)/g;
+  const nodes: React.ReactNode[] = [];
+  let last = 0;
+  let match: RegExpExecArray | null;
+  let key = 0;
+
+  while ((match = URL_RE.exec(plain)) !== null) {
+    if (match.index > last) {
+      nodes.push(plain.slice(last, match.index));
+    }
+    const href = match[1] !== undefined ? links[parseInt(match[1])] : match[2];
+    nodes.push(
+      <a key={key++} href={href} target="_blank" rel="noopener noreferrer"
+        className="text-primary underline" onClick={e => e.stopPropagation()}>
+        [link]
+      </a>
+    );
+    last = match.index + match[0].length;
+  }
+  if (last < plain.length) nodes.push(plain.slice(last));
+  return nodes;
 }
 
 function TimelineCard({ item, defaultOpen = false }: { item: TimelineItem; defaultOpen?: boolean }) {
@@ -118,7 +152,7 @@ function TimelineCard({ item, defaultOpen = false }: { item: TimelineItem; defau
               <p className="text-xs font-medium text-foreground flex items-center gap-1.5">
                 <User className="w-3 h-3 text-muted-foreground" />{te.resource_name}
               </p>
-              {te.notes && <p className="text-sm text-foreground leading-relaxed">{stripHtml(te.notes)}</p>}
+              {te.notes && <p className="text-sm text-foreground leading-relaxed">{renderContent(te.notes)}</p>}
             </div>
           )}
         </div>
@@ -130,7 +164,8 @@ function TimelineCard({ item, defaultOpen = false }: { item: TimelineItem; defau
   const note = item.data;
   const isInternal = note.publish === 1;
   const isSystem = item.is_system;
-  const body = stripHtml(note.description ?? '');
+  const bodyNodes = renderContent(note.description ?? '');
+  const bodyPlain = (note.description ?? '').replace(/<[^>]+>/g, ' ').replace(/\s+/g, ' ').trim();
   const iconColor = isSystem ? 'text-muted-foreground' : isInternal ? 'text-slate-400' : 'text-amber-500';
   const iconBg   = isSystem ? 'bg-muted' : isInternal ? 'bg-muted' : 'bg-amber-500/10';
   return (
@@ -149,7 +184,7 @@ function TimelineCard({ item, defaultOpen = false }: { item: TimelineItem; defau
               <p className={`text-sm font-medium line-clamp-1 ${isSystem ? 'text-muted-foreground' : ''}`}>
                 {note.title || (isInternal ? 'Internal Note' : 'Customer Note')}
               </p>
-              {!open && body && <p className="text-xs text-muted-foreground line-clamp-2 mt-0.5">{body}</p>}
+              {!open && bodyPlain && <p className="text-xs text-muted-foreground line-clamp-2 mt-0.5">{bodyPlain}</p>}
             </div>
             {open ? <ChevronDown className="w-4 h-4 text-muted-foreground shrink-0 mt-0.5" /> : <ChevronRight className="w-4 h-4 text-muted-foreground shrink-0 mt-0.5" />}
           </div>
@@ -159,7 +194,7 @@ function TimelineCard({ item, defaultOpen = false }: { item: TimelineItem; defau
             <p className="text-xs text-muted-foreground flex items-center gap-1 mb-1.5">
               <User className="w-3 h-3" />{note.author || 'System'} · {isSystem ? 'System' : isInternal ? 'Internal' : 'Client-visible'}
             </p>
-            <p className="text-sm text-foreground whitespace-pre-wrap leading-relaxed">{body}</p>
+            <p className="text-sm text-foreground whitespace-pre-wrap leading-relaxed">{bodyNodes}</p>
           </div>
         )}
       </div>