diff --git a/.planning/phases/16-eml-mime-evidence-parser/16-03-SUMMARY.md b/.planning/phases/16-eml-mime-evidence-parser/16-03-SUMMARY.md
new file mode 100644
index 0000000..68d3108
--- /dev/null
+++ b/.planning/phases/16-eml-mime-evidence-parser/16-03-SUMMARY.md
@@ -0,0 +1,103 @@
+---
+phase: 16-eml-mime-evidence-parser
+plan: 03
+subsystem: api
+tags: [autotask, backblaze-b2, postgres, mailparser, phishing, vitest]
+
+# Dependency graph
+requires:
+  - phase: 16-eml-mime-evidence-parser (Plan 01)
+    provides: "lib/services/eml-parser.ts — selectOriginalMessage, parseEml, MAX_EML_BYTES, NormalizedMessage"
+  - phase: 16-eml-mime-evidence-parser (Plan 02)
+    provides: "AutotaskClient.getAttachmentContent, B2 EML_OBJECT_KEY_REGEX + parameterized presignUpload, migrations/099 indicators.metadata"
+provides:
+  - "lib/services/phishing-eml-service.ts — parseAndStoreMessage(reportId, ticketId) orchestration: list -> select -> fetch -> (B2 gated) -> parse -> persist messages+indicators"
+affects: [18-campaign-grouping-api, 19-classification]
+
+# Tech tracking
+tech-stack:
+  added: []
+  patterns:
+    - "Orchestration service (no class, single exported async function) mirroring phishing-detector.ts's fetch->transform->persist shape"
+    - "Graceful-degrade try/catch around the B2 self-PUT step, gated behind isB2Configured(), so an unconfigured/failed B2 upload never aborts parsing/persistence"
+    - "Size guard on the decoded buffer BEFORE calling parseEml, returning a no-op result rather than letting parseEml's internal MAX_EML_BYTES guard throw"
+
+key-files:
+  created:
+    - lib/services/phishing-eml-service.ts
+    - lib/services/phishing-eml-service.test.ts
+  modified: []
+
+key-decisions:
+  - "Task ordering followed the plan literally: Task 1 built the implementation file, Task 2 built the full test suite against it (not a strict RED-then-GREEN cycle within a single task) — both tasks were tagged tdd=\"true\" in the plan but structured as separate files/commits rather than interleaved test-then-feat commits within one task, matching how the plan's own read_first/action/verify blocks were written per task"
+  - "indicators inserts are plain INSERT (not upsert) — migration 097's indicators table has no natural-key unique constraint, and each parseAndStoreMessage call creates a fresh messages row, so there is nothing to conflict against"
+  - "reason codes ('no-eml-attachment', 'no-attachment-content', 'oversized-attachment') added to the { stored: false } result beyond the plan's single named example, to make the three distinct no-op paths distinguishable to a future caller (Phase 18) without inspecting logs"
+
+patterns-established:
+  - "Self-PUT to B2 pattern (first instance of Pulse's own server code PUTting bytes to B2 itself, vs. handing a presigned URL to an external collector) — presignUpload(objectKey, 1800, undefined, EML_OBJECT_KEY_REGEX) then fetch(url, { method: 'PUT', body })"
+
+requirements-completed: [EVID-03, EVID-04]
+
+# Metrics
+duration: ~22min
+completed: 2026-07-15
+---
+
+# Phase 16 Plan 03: EML/MIME Evidence Orchestration Service Summary
+
+**`parseAndStoreMessage(reportId, ticketId)` orchestrates the full evidence pipeline — list Autotask attachments, select the original reported message, fetch its content, size-guard it, self-PUT the raw bytes to B2 when configured, parse it, and persist one `messages` row plus per-indicator `indicators` rows (attachment_hash/url/sender) with D-07 metadata — never fetching anything found in the message.**
+
+## Performance
+
+- **Duration:** ~22 min
+- **Started:** 2026-07-15T14:18:00Z
+- **Completed:** 2026-07-15T14:40:23Z
+- **Tasks:** 2 completed
+- **Files modified:** 2 (both new)
+
+## Accomplishments
+- `lib/services/phishing-eml-service.ts` exports `parseAndStoreMessage({ reportId, ticketId })`, wiring `getAutotaskClient().getAttachments` → Plan 01's `selectOriginalMessage` → `getAttachmentContent` → a `MAX_EML_BYTES` size guard → an `isB2Configured()`-gated B2 self-PUT (`phishing/{reportId}/{attachmentId}.eml`) → Plan 01's `parseEml` → one `messages` INSERT (headers incl. D-06 structured SPF/DKIM/DMARC verdicts, urls, attachments, body_preview, raw_ref) → per-attachment-hash/per-URL/sender `indicators` INSERTs carrying D-07 `metadata` JSONB.
+- Returns `{ stored: false, reason }` without throwing and without writing any row when there is no `.eml` attachment, no attachment content, or an oversized decoded buffer; a failed or absent B2 PUT degrades to `raw_ref: null` rather than aborting persistence.
+- 6/6 new vitest tests pass, covering the happy path (one messages row + D-06 verdicts reaching `headers`, indicators written), the no-`.eml` no-op, B2-unconfigured (`raw_ref` null, no PUT), B2-configured (`raw_ref` set, exactly one PUT), the no-network-to-message-body-URL invariant, and the attachment-hash indicator's `metadata` payload.
+- `npx tsc --noEmit --pretty` is fully clean (zero errors anywhere in the repo, not just this file).
+
+## Task Commits
+
+1. **Task 1: phishing-eml-service.ts orchestration (list→select→fetch→B2→parse→persist)** - `5088d8d` (feat)
+2. **Task 2: phishing-eml-service.test.ts — orchestration coverage (mocked I/O)** - `ce16e67` (test)
+
+_Note: both tasks were tagged `tdd="true"` in the plan, but the plan itself structured them as implementation-first (Task 1) then full test coverage (Task 2) rather than an interleaved RED/GREEN pair within a single task — followed literally as written._
+
+## Files Created/Modified
+- `lib/services/phishing-eml-service.ts` (224 lines) - `parseAndStoreMessage`, `ParseAndStoreInput`/`ParseAndStoreResult` types
+- `lib/services/phishing-eml-service.test.ts` (195 lines) - 6 tests: happy path, no-eml no-op, B2-unconfigured, B2-configured, no-network invariant, indicator metadata
+
+## Decisions Made
+- **Plain `INSERT` for `indicators`, not upsert.** Migration 097's `indicators` table has no natural-key unique constraint (unlike `reports.uq_reports_ticket_id`), and each `parseAndStoreMessage` call always creates a fresh `messages` row first — there's nothing to conflict against, so `ON CONFLICT` would be dead code.
+- **Three distinct no-op `reason` codes** (`no-eml-attachment`, `no-attachment-content`, `oversized-attachment`) instead of one generic no-op shape — makes the three degrade paths distinguishable to Phase 18's future caller without grepping logs, while still satisfying the plan's single named example (`no-eml-attachment`).
+- **Task 1/Task 2 split followed literally**, not force-fit into a same-task RED→GREEN commit pair, since the plan's own per-task `read_first`/`action`/`verify` blocks were already split that way (Task 1's verify is `tsc` only; Task 2's verify is `vitest` + `tsc`).
+
+## Deviations from Plan
+
+None - plan executed exactly as written. Both tasks' acceptance criteria (grep checks for `selectOriginalMessage`/`parseEml`/`getAttachmentContent`/`isB2Configured`/`EML_OBJECT_KEY_REGEX`, `INSERT INTO messages`/`INSERT INTO indicators` each with `RETURNING id::text`, `authResults` reaching the headers payload, `metadata` in the indicators INSERT column list, B2 PUT gated behind `isB2Configured()`, no stray `fetch(` targeting message-derived content) were verified via grep and vitest before each commit and all passed on the first attempt.
+
+## Issues Encountered
+None.
+
+## User Setup Required
+None - no external service configuration required. B2 and Autotask credentials are only exercised via mocks in this plan's tests; live credentials are Phase 18's concern when the on-demand trigger route is built.
+
+## Next Phase Readiness
+- `parseAndStoreMessage` is a stable, fully-tested export ready for Phase 18's `POST /api/phishing/tickets/{id}/analyze` route to call directly.
+- No blockers identified. `messages`/`indicators` schema (migrations 097 + 099) is fully exercised by this service's insert shape.
+
+## Self-Check: PASSED
+
+- `lib/services/phishing-eml-service.ts` — FOUND
+- `lib/services/phishing-eml-service.test.ts` — FOUND
+- Commit `5088d8d` — FOUND in `git log`
+- Commit `ce16e67` — FOUND in `git log`
+
+---
+*Phase: 16-eml-mime-evidence-parser*
+*Completed: 2026-07-15*
diff --git a/lib/services/phishing-eml-service.test.ts b/lib/services/phishing-eml-service.test.ts
new file mode 100644
index 0000000..0fad974
--- /dev/null
+++ b/lib/services/phishing-eml-service.test.ts
@@ -0,0 +1,195 @@
+/**
+ * phishing-eml-service.ts — parseAndStoreMessage orchestration tests.
+ *
+ * postgresClient.query, getAutotaskClient (Autotask factory), and the B2
+ * client's isB2Configured/presignUpload are all mocked (following
+ * pax8-sync-service.test.ts / notify.test.ts's mocking discipline) — no real
+ * Postgres, Autotask, or B2 credentials/network are used. All `.eml` content
+ * is imported from eml-parser.fixtures.ts (synthetic only, per this
+ * milestone's Out of Scope constraint — no real customer email).
+ */
+
+import { describe, it, expect, vi, beforeEach, afterEach } from 'vitest';
+
+// Mock postgresClient BEFORE importing the module under test.
+const queryMock = vi.fn();
+vi.mock('./postgres-client', () => ({
+  postgresClient: {
+    query: (...args: unknown[]) => queryMock(...args),
+  },
+}));
+
+// Mock the Autotask factory so no real credentials/network are required.
+const getAttachmentsMock = vi.fn();
+const getAttachmentContentMock = vi.fn();
+vi.mock('./autotask-factory', () => ({
+  getAutotaskClient: () => ({
+    getAttachments: (...args: unknown[]) => getAttachmentsMock(...args),
+    getAttachmentContent: (...args: unknown[]) => getAttachmentContentMock(...args),
+  }),
+}));
+
+// Mock the B2 client — isB2Configured/presignUpload are stubbed per-test.
+const isB2ConfiguredMock = vi.fn();
+const presignUploadMock = vi.fn();
+vi.mock('./b2/client', () => ({
+  isB2Configured: () => isB2ConfiguredMock(),
+  presignUpload: (...args: unknown[]) => presignUploadMock(...args),
+  EML_OBJECT_KEY_REGEX: /^phishing\/[A-Za-z0-9_-]+\/[A-Za-z0-9_-]+\.eml$/,
+}));
+
+// Import AFTER the mocks are declared so vi.mock hoisting takes effect.
+import { parseAndStoreMessage } from './phishing-eml-service';
+import {
+  RFC_EML_TIER_ATTACHMENTS,
+  NO_EML_ATTACHMENTS,
+  RICH_MULTIPART_EML,
+} from './eml-parser.fixtures';
+
+const REPORT_ID = 'report-abc-123';
+const TICKET_ID = 999;
+const SELECTED_ATTACHMENT_ID = RFC_EML_TIER_ATTACHMENTS[0].id; // rfc.eml, tier 1
+// The exact URL embedded in RICH_MULTIPART_EML's text+html body (16-01 fixture).
+const MESSAGE_BODY_URL = 'http://evil-example.test/verify';
+
+function selectedAttachmentWithContent() {
+  return {
+    ...RFC_EML_TIER_ATTACHMENTS[0],
+    data: RICH_MULTIPART_EML.toString('base64'),
+  };
+}
+
+/** Extracts [sql, params] tuples for calls whose SQL contains `needle`. */
+function callsContaining(needle: string): Array<[string, unknown[]]> {
+  return queryMock.mock.calls
+    .filter(([sql]) => String(sql).includes(needle))
+    .map(([sql, params]) => [String(sql), (params as unknown[]) ?? []]);
+}
+
+describe('parseAndStoreMessage', () => {
+  const originalFetch = global.fetch;
+
+  beforeEach(() => {
+    queryMock.mockReset();
+    getAttachmentsMock.mockReset();
+    getAttachmentContentMock.mockReset();
+    isB2ConfiguredMock.mockReset();
+    presignUploadMock.mockReset();
+
+    // Default: any INSERT ... RETURNING resolves with a single row.
+    queryMock.mockResolvedValue({ rows: [{ id: 'message-uuid-1' }], rowCount: 1 });
+
+    global.fetch = vi.fn().mockResolvedValue(new Response('ok', { status: 200 }));
+  });
+
+  afterEach(() => {
+    global.fetch = originalFetch;
+    vi.restoreAllMocks();
+  });
+
+  it('lists attachments, selects the original message, parses it, and writes one messages row plus indicators (happy path)', async () => {
+    getAttachmentsMock.mockResolvedValue(RFC_EML_TIER_ATTACHMENTS);
+    getAttachmentContentMock.mockResolvedValue(selectedAttachmentWithContent());
+    isB2ConfiguredMock.mockReturnValue(false);
+
+    const result = await parseAndStoreMessage({ reportId: REPORT_ID, ticketId: TICKET_ID });
+
+    expect(result).toEqual({ stored: true, messageId: 'message-uuid-1' });
+    expect(getAttachmentsMock).toHaveBeenCalledWith('Tickets', TICKET_ID);
+    expect(getAttachmentContentMock).toHaveBeenCalledWith('Tickets', TICKET_ID, SELECTED_ATTACHMENT_ID);
+
+    const messageInserts = callsContaining('INSERT INTO messages');
+    expect(messageInserts).toHaveLength(1);
+
+    const [, messageParams] = messageInserts[0];
+    const headersPayload = JSON.parse(messageParams[2] as string);
+    expect(headersPayload.authResults).toEqual({ spf: 'pass', dkim: 'fail', dmarc: 'none' });
+
+    const indicatorInserts = callsContaining('INSERT INTO indicators');
+    expect(indicatorInserts.length).toBeGreaterThan(0);
+  });
+
+  it('returns { stored: false } and never inserts a messages row when no .eml attachment is found', async () => {
+    getAttachmentsMock.mockResolvedValue(NO_EML_ATTACHMENTS);
+
+    const result = await parseAndStoreMessage({ reportId: REPORT_ID, ticketId: TICKET_ID });
+
+    expect(result).toEqual({ stored: false, reason: 'no-eml-attachment' });
+    expect(getAttachmentContentMock).not.toHaveBeenCalled();
+    expect(callsContaining('INSERT INTO messages')).toHaveLength(0);
+  });
+
+  it('persists with raw_ref null and never calls presignUpload/PUT when B2 is unconfigured', async () => {
+    getAttachmentsMock.mockResolvedValue(RFC_EML_TIER_ATTACHMENTS);
+    getAttachmentContentMock.mockResolvedValue(selectedAttachmentWithContent());
+    isB2ConfiguredMock.mockReturnValue(false);
+
+    await parseAndStoreMessage({ reportId: REPORT_ID, ticketId: TICKET_ID });
+
+    expect(presignUploadMock).not.toHaveBeenCalled();
+    expect(global.fetch).not.toHaveBeenCalled();
+
+    const [, messageParams] = callsContaining('INSERT INTO messages')[0];
+    expect(messageParams[6]).toBeNull(); // raw_ref column
+  });
+
+  it('sets raw_ref to phishing/{reportId}/{attachmentId}.eml and PUTs exactly once when B2 is configured', async () => {
+    getAttachmentsMock.mockResolvedValue(RFC_EML_TIER_ATTACHMENTS);
+    getAttachmentContentMock.mockResolvedValue(selectedAttachmentWithContent());
+    isB2ConfiguredMock.mockReturnValue(true);
+    presignUploadMock.mockReturnValue('https://s3.example.test/presigned-put-url');
+
+    await parseAndStoreMessage({ reportId: REPORT_ID, ticketId: TICKET_ID });
+
+    expect(presignUploadMock).toHaveBeenCalledTimes(1);
+    expect(global.fetch).toHaveBeenCalledTimes(1);
+    expect(global.fetch).toHaveBeenCalledWith(
+      'https://s3.example.test/presigned-put-url',
+      expect.objectContaining({ method: 'PUT' })
+    );
+
+    const [, messageParams] = callsContaining('INSERT INTO messages')[0];
+    expect(messageParams[6]).toBe(`phishing/${REPORT_ID}/${SELECTED_ATTACHMENT_ID}.eml`);
+  });
+
+  it('never calls fetch with any URL extracted from the message body (no-network invariant)', async () => {
+    getAttachmentsMock.mockResolvedValue(RFC_EML_TIER_ATTACHMENTS);
+    getAttachmentContentMock.mockResolvedValue(selectedAttachmentWithContent());
+    isB2ConfiguredMock.mockReturnValue(true);
+    presignUploadMock.mockReturnValue('https://s3.example.test/presigned-put-url');
+
+    await parseAndStoreMessage({ reportId: REPORT_ID, ticketId: TICKET_ID });
+
+    const fetchMock = global.fetch as unknown as ReturnType<typeof vi.fn>;
+    for (const call of fetchMock.mock.calls) {
+      expect(call[0]).not.toBe(MESSAGE_BODY_URL);
+    }
+    // The only fetch call made is the mocked B2 presigned PUT target.
+    expect(fetchMock).toHaveBeenCalledTimes(1);
+    expect(fetchMock).toHaveBeenCalledWith('https://s3.example.test/presigned-put-url', expect.anything());
+  });
+
+  it('writes an attachment_hash indicator whose metadata carries filename/contentType/size/related', async () => {
+    getAttachmentsMock.mockResolvedValue(RFC_EML_TIER_ATTACHMENTS);
+    getAttachmentContentMock.mockResolvedValue(selectedAttachmentWithContent());
+    isB2ConfiguredMock.mockReturnValue(false);
+
+    await parseAndStoreMessage({ reportId: REPORT_ID, ticketId: TICKET_ID });
+
+    const attachmentHashInserts = callsContaining('INSERT INTO indicators').filter(
+      ([, params]) => params[1] === 'attachment_hash'
+    );
+    expect(attachmentHashInserts).toHaveLength(1);
+
+    const [, params] = attachmentHashInserts[0];
+    const metadata = JSON.parse(params[3] as string);
+    expect(metadata).toEqual(
+      expect.objectContaining({
+        filename: 'invoice.pdf',
+        contentType: 'application/pdf',
+        size: expect.any(Number),
+        related: false,
+      })
+    );
+  });
+});
diff --git a/lib/services/phishing-eml-service.ts b/lib/services/phishing-eml-service.ts
new file mode 100644
index 0000000..7763f92
--- /dev/null
+++ b/lib/services/phishing-eml-service.ts
@@ -0,0 +1,224 @@
+/**
+ * Phishing EML/MIME evidence orchestration service (Phase 16, Plan 03).
+ *
+ * Turns a detected phishing report into persisted, normalized message
+ * evidence: lists a ticket's attachments, selects the original reported
+ * message (Plan 01's `selectOriginalMessage`), fetches its full base64
+ * content (Plan 02's `AutotaskClient.getAttachmentContent`), size-guards the
+ * decoded buffer, stores the raw bytes in B2 under a dedicated `.eml` key
+ * when configured (D-05), parses it (Plan 01's `parseEml`), and persists one
+ * `messages` row plus `indicators` rows carrying per-indicator context in
+ * the D-07 `metadata` JSONB column.
+ *
+ * Hard invariant (SC#3 / T-16-03): this service never fetches or executes
+ * anything found in the parsed message. The only outbound network calls are
+ * the Autotask attachment GET (via `AutotaskClient`) and the B2 presigned
+ * PUT of the raw bytes we already hold — never a URL/host derived from the
+ * message content itself.
+ *
+ * The live on-demand trigger (`POST /api/phishing/tickets/{id}/analyze`)
+ * arrives in Phase 18 (DETECT-03); this module is callable and fully tested
+ * here.
+ */
+
+import { postgresClient } from './postgres-client';
+import { getAutotaskClient } from './autotask-factory';
+import { presignUpload, isB2Configured, EML_OBJECT_KEY_REGEX } from './b2/client';
+import { parseEml, selectOriginalMessage, MAX_EML_BYTES, type NormalizedMessage } from './eml-parser';
+
+export interface ParseAndStoreInput {
+  reportId: string;
+  ticketId: number;
+}
+
+export interface ParseAndStoreResult {
+  stored: boolean;
+  messageId?: string;
+  reason?: string;
+}
+
+/**
+ * Orchestrates list -> select -> fetch -> (B2 gated) -> parse -> persist for
+ * a single report/ticket.
+ *
+ * Returns `{ stored: false, reason: ... }` (never throws) when there is
+ * nothing to persist yet (no `.eml` attachment found, no content returned,
+ * or the decoded buffer is oversized). Rethrows on any other failure so a
+ * future caller (Phase 18) can decide fail-vs-degrade (T-16-08).
+ */
+export async function parseAndStoreMessage(
+  input: ParseAndStoreInput
+): Promise<ParseAndStoreResult> {
+  const { reportId, ticketId } = input;
+
+  try {
+    // reports.evidence only stores fullPath/title/contentType (no attachment
+    // id) — list live so we have the attachment id needed for the
+    // per-attachment content fetch below.
+    const attachments = await getAutotaskClient().getAttachments('Tickets', ticketId);
+    const selected = selectOriginalMessage(attachments);
+
+    if (!selected) {
+      return { stored: false, reason: 'no-eml-attachment' };
+    }
+
+    const fullAttachment = await getAutotaskClient().getAttachmentContent(
+      'Tickets',
+      ticketId,
+      selected.id
+    );
+
+    if (!fullAttachment?.data) {
+      console.error(
+        '[PHISHING-EML] Selected attachment had no content for report',
+        reportId,
+        'ticket',
+        ticketId,
+        'attachment',
+        selected.id
+      );
+      return { stored: false, reason: 'no-attachment-content' };
+    }
+
+    const rawEmlBuffer = Buffer.from(fullAttachment.data, 'base64');
+
+    // Size guard BEFORE parseEml (T-16-01 — DoS mitigation): degrade rather
+    // than let parseEml's own internal guard throw and crash the caller.
+    if (rawEmlBuffer.byteLength > MAX_EML_BYTES) {
+      console.error(
+        '[PHISHING-EML] Decoded attachment exceeds MAX_EML_BYTES, skipping report',
+        reportId,
+        'size',
+        rawEmlBuffer.byteLength
+      );
+      return { stored: false, reason: 'oversized-attachment' };
+    }
+
+    let rawRef: string | null = null;
+    if (isB2Configured()) {
+      const objectKey = `phishing/${reportId}/${selected.id}.eml`;
+      try {
+        const uploadUrl = presignUpload(objectKey, 1800, undefined, EML_OBJECT_KEY_REGEX);
+        const putResponse = await fetch(uploadUrl, { method: 'PUT', body: rawEmlBuffer });
+        if (!putResponse.ok) {
+          throw new Error(`B2 PUT ${objectKey} failed: ${putResponse.status}`);
+        }
+        rawRef = objectKey;
+      } catch (error) {
+        // Graceful degrade (RESEARCH.md Pitfall 3) — a failed/absent B2 PUT
+        // must not abort parsing/persistence.
+        console.error(
+          '[PHISHING-EML] Failed to upload raw .eml to B2 for report',
+          reportId,
+          error
+        );
+        rawRef = null;
+      }
+    } else {
+      console.log(
+        '[PHISHING-EML] B2 not configured; skipping raw .eml upload for report',
+        reportId
+      );
+    }
+
+    const normalized: NormalizedMessage = await parseEml(rawEmlBuffer);
+
+    // Full normalized header block, including structured SPF/DKIM/DMARC
+    // verdicts (D-06), persisted into messages.headers JSONB.
+    const headersPayload = {
+      from: normalized.from,
+      replyTo: normalized.replyTo,
+      returnPath: normalized.returnPath,
+      to: normalized.to,
+      cc: normalized.cc,
+      subject: normalized.subject,
+      date: normalized.date,
+      messageId: normalized.messageId,
+      receivedChain: normalized.receivedChain,
+      authResults: normalized.authResults,
+      authResultsOriginal: normalized.authResultsOriginal,
+    };
+
+    const messageInsert = await postgresClient.query<{ id: string }>(
+      `INSERT INTO messages (
+         report_id, message_id, headers, urls, attachments, body_preview, raw_ref
+       )
+       VALUES ($1, $2, $3::jsonb, $4::jsonb, $5::jsonb, $6, $7)
+       RETURNING id::text AS id`,
+      [
+        reportId,
+        normalized.messageId,
+        JSON.stringify(headersPayload),
+        JSON.stringify(normalized.urls),
+        JSON.stringify(normalized.attachments),
+        normalized.bodyPreview,
+        rawRef,
+      ]
+    );
+
+    const messageId = messageInsert.rows[0].id;
+
+    // One indicator per attachment checksum (D-07 metadata carries
+    // filename/contentType/size/related so Phase 19 can weight inline parts
+    // differently without a second lookup).
+    for (const attachment of normalized.attachments) {
+      if (!attachment.checksum) continue;
+      await postgresClient.query(
+        `INSERT INTO indicators (message_id, indicator_type, value, metadata)
+         VALUES ($1, $2, $3, $4::jsonb)
+         RETURNING id::text AS id`,
+        [
+          messageId,
+          'attachment_hash',
+          attachment.checksum,
+          JSON.stringify({
+            filename: attachment.filename,
+            contentType: attachment.contentType,
+            size: attachment.size,
+            related: attachment.related,
+          }),
+        ]
+      );
+    }
+
+    // One indicator per extracted URL — never dereferenced, only persisted
+    // as a string value (SC#3 / T-16-03).
+    for (const url of normalized.urls) {
+      await postgresClient.query(
+        `INSERT INTO indicators (message_id, indicator_type, value, metadata)
+         VALUES ($1, $2, $3, $4::jsonb)
+         RETURNING id::text AS id`,
+        [messageId, 'url', url, JSON.stringify({ part: 'body' })]
+      );
+    }
+
+    // One indicator for the sender, if present.
+    if (normalized.from.email) {
+      await postgresClient.query(
+        `INSERT INTO indicators (message_id, indicator_type, value, metadata)
+         VALUES ($1, $2, $3, $4::jsonb)
+         RETURNING id::text AS id`,
+        [
+          messageId,
+          'sender',
+          normalized.from.email,
+          JSON.stringify({
+            displayName: normalized.from.displayName,
+            domain: normalized.from.domain,
+          }),
+        ]
+      );
+    }
+
+    return { stored: true, messageId };
+  } catch (error) {
+    console.error(
+      '[PHISHING-EML] Failed to parse/store message for report',
+      reportId,
+      'ticket',
+      ticketId,
+      error
+    );
+    throw error;
+  }
+}