feat: Autotask webhook integration, TicketNotes, Datto RMM, workflow engine, Veeam agents/alarms, AI triage, misc improvements

migrations/026_create_queues_table.sql

@@ -0,0 +1,16 @@
+-- Queues picklist table (synced from Autotask Ticket.queueID field)
+CREATE TABLE IF NOT EXISTS queues (
+    value INTEGER PRIMARY KEY,
+    label VARCHAR(200) NOT NULL,
+    is_active BOOLEAN DEFAULT true,
+    is_system BOOLEAN DEFAULT false,
+    sort_order INTEGER,
+    parent_value INTEGER,
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    synced_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    is_deleted BOOLEAN DEFAULT false,
+    deleted_at TIMESTAMP
+);
+
+CREATE INDEX IF NOT EXISTS idx_queues_is_active ON queues (is_active);