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feat: mobile — filter all queries to Wulf Managed companies only

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All mobile dashboard and ticket list queries now INNER JOIN companies
on user_defined_fields->>'MSP Service Model' = 'Wulf Managed', scoping
all stats (open total, by priority, by queue, SLA, recent activity)
and ticket list to managed clients only. 349 open tickets in scope.
This commit is contained in:
lorentz 2026-03-18 00:08:41 -04:00
parent 012c7bde50
commit fe9f806c50
2 changed files with 20 additions and 12 deletions
Download patch file Download diff file Expand all files Collapse all files

22
app/api/mobile/dashboard/route.ts
View file

@ -6,12 +6,14 @@ export async function GET() {
postgresClient.query(` postgresClient.query(`
SELECT t.status, COUNT(*) as count SELECT t.status, COUNT(*) as count
FROM tickets t FROM tickets t
INNER JOIN companies c ON c.id = t.company_id AND c.user_defined_fields->>'MSP Service Model' = 'Wulf Managed'
WHERE t.status != 5 AND t.is_deleted = false WHERE t.status != 5 AND t.is_deleted = false
GROUP BY t.status ORDER BY count DESC GROUP BY t.status ORDER BY count DESC
`), `),
postgresClient.query(` postgresClient.query(`
SELECT t.queue_id, q.label as queue_label, COUNT(*) as count SELECT t.queue_id, q.label as queue_label, COUNT(*) as count
FROM tickets t FROM tickets t
INNER JOIN companies c ON c.id = t.company_id AND c.user_defined_fields->>'MSP Service Model' = 'Wulf Managed'
LEFT JOIN queues q ON q.value = t.queue_id LEFT JOIN queues q ON q.value = t.queue_id
WHERE t.status != 5 AND t.is_deleted = false WHERE t.status != 5 AND t.is_deleted = false
GROUP BY t.queue_id, q.label ORDER BY count DESC LIMIT 8 GROUP BY t.queue_id, q.label ORDER BY count DESC LIMIT 8
@ -19,6 +21,7 @@ export async function GET() {
postgresClient.query(` postgresClient.query(`
SELECT t.priority, p.label, COUNT(*) as count SELECT t.priority, p.label, COUNT(*) as count
FROM tickets t FROM tickets t
INNER JOIN companies c ON c.id = t.company_id AND c.user_defined_fields->>'MSP Service Model' = 'Wulf Managed'
LEFT JOIN priorities p ON p.value = t.priority LEFT JOIN priorities p ON p.value = t.priority
WHERE t.status != 5 AND t.is_deleted = false WHERE t.status != 5 AND t.is_deleted = false
GROUP BY t.priority, p.label ORDER BY count DESC GROUP BY t.priority, p.label ORDER BY count DESC
@ -29,7 +32,7 @@ export async function GET() {
c.company_name, q.label as queue_label, c.company_name, q.label as queue_label,
r.first_name || ' ' || r.last_name as assigned_to r.first_name || ' ' || r.last_name as assigned_to
FROM tickets t FROM tickets t
LEFT JOIN companies c ON c.id = t.company_id INNER JOIN companies c ON c.id = t.company_id AND c.user_defined_fields->>'MSP Service Model' = 'Wulf Managed'
LEFT JOIN queues q ON q.value = t.queue_id LEFT JOIN queues q ON q.value = t.queue_id
LEFT JOIN resources r ON r.id = t.assigned_resource_id LEFT JOIN resources r ON r.id = t.assigned_resource_id
WHERE t.status != 5 AND t.is_deleted = false AND t.last_activity_date IS NOT NULL WHERE t.status != 5 AND t.is_deleted = false AND t.last_activity_date IS NOT NULL
@ -37,14 +40,15 @@ export async function GET() {
`), `),
postgresClient.query(` postgresClient.query(`
SELECT SELECT
COUNT(*) FILTER (WHERE first_response_date_time IS NOT NULL COUNT(*) FILTER (WHERE t.first_response_date_time IS NOT NULL
AND EXTRACT(EPOCH FROM (first_response_date_time - create_date))/3600 <= 1) as resp_met, AND EXTRACT(EPOCH FROM (t.first_response_date_time - t.create_date))/3600 <= 1) as resp_met,
COUNT(*) FILTER (WHERE first_response_date_time IS NOT NULL) as resp_total, COUNT(*) FILTER (WHERE t.first_response_date_time IS NOT NULL) as resp_total,
COUNT(*) FILTER (WHERE resolved_date_time IS NOT NULL COUNT(*) FILTER (WHERE t.resolved_date_time IS NOT NULL
AND EXTRACT(EPOCH FROM (resolved_date_time - create_date))/3600 <= 24) as res_met, AND EXTRACT(EPOCH FROM (t.resolved_date_time - t.create_date))/3600 <= 24) as res_met,
COUNT(*) FILTER (WHERE resolved_date_time IS NOT NULL) as res_total COUNT(*) FILTER (WHERE t.resolved_date_time IS NOT NULL) as res_total
FROM tickets FROM tickets t
WHERE create_date >= NOW() - INTERVAL '30 days' AND is_deleted = false INNER JOIN companies c ON c.id = t.company_id AND c.user_defined_fields->>'MSP Service Model' = 'Wulf Managed'
WHERE t.create_date >= NOW() - INTERVAL '30 days' AND t.is_deleted = false
`), `),
]); ]);

10
app/api/mobile/tickets/route.ts
View file

@ -10,7 +10,11 @@ export async function GET(request: NextRequest) {
const limit = 30; const limit = 30;
const offset = (page - 1) * limit; const offset = (page - 1) * limit;
const conditions: string[] = ['t.status != 5', 't.is_deleted = false']; const conditions: string[] = [
't.status != 5',
't.is_deleted = false',
"c.user_defined_fields->>'MSP Service Model' = 'Wulf Managed'",
];
const params: unknown[] = []; const params: unknown[] = [];
if (search) { if (search) {
@ -36,7 +40,7 @@ export async function GET(request: NextRequest) {
c.company_name, c.company_name,
r.first_name || ' ' || r.last_name as assigned_to r.first_name || ' ' || r.last_name as assigned_to
FROM tickets t FROM tickets t
LEFT JOIN companies c ON c.id = t.company_id INNER JOIN companies c ON c.id = t.company_id
LEFT JOIN queues q ON q.value = t.queue_id LEFT JOIN queues q ON q.value = t.queue_id
LEFT JOIN resources r ON r.id = t.assigned_resource_id LEFT JOIN resources r ON r.id = t.assigned_resource_id
WHERE ${where} WHERE ${where}
@ -46,7 +50,7 @@ export async function GET(request: NextRequest) {
postgresClient.query(` postgresClient.query(`
SELECT COUNT(*) as total SELECT COUNT(*) as total
FROM tickets t FROM tickets t
LEFT JOIN companies c ON c.id = t.company_id INNER JOIN companies c ON c.id = t.company_id
WHERE ${where} WHERE ${where}
`, params), `, params),
]); ]);