-- Queues picklist table (synced from Autotask Ticket.queueID field) CREATE TABLE IF NOT EXISTS queues ( value INTEGER PRIMARY KEY, label VARCHAR(200) NOT NULL, is_active BOOLEAN DEFAULT true, is_system BOOLEAN DEFAULT false, sort_order INTEGER, parent_value INTEGER, created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP, updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP, synced_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP, is_deleted BOOLEAN DEFAULT false, deleted_at TIMESTAMP ); CREATE INDEX IF NOT EXISTS idx_queues_is_active ON queues (is_active);