The hardcoded UDF filter (MSP Service Model = 'Wulf Managed') matched only 1 company, making all mobile ticket views empty. Now reads included_classifications from kiosk_settings (same as kiosk) which correctly identifies all managed clients by classification ID.
75 lines
2.5 KiB
TypeScript
75 lines
2.5 KiB
TypeScript
import { NextRequest, NextResponse } from 'next/server';
|
|
import { postgresClient } from '@/lib/services/postgres-client';
|
|
|
|
async function getManagedCompanyFilter(): Promise<string> {
|
|
const result = await postgresClient.query(
|
|
`SELECT setting_value FROM kiosk_settings WHERE setting_key = 'included_classifications'`
|
|
);
|
|
const value = result.rows[0]?.setting_value || '';
|
|
const ids = value ? value.split(',').map((s: string) => parseInt(s.trim(), 10)).filter((n: number) => !isNaN(n)) : [];
|
|
return ids.length > 0 ? `c.classification::integer IN (${ids.join(',')})` : 'true';
|
|
}
|
|
|
|
export async function GET(request: NextRequest) {
|
|
const { searchParams } = request.nextUrl;
|
|
const search = searchParams.get('q') ?? '';
|
|
const queue = searchParams.get('queue') ?? '';
|
|
const priority = searchParams.get('priority') ?? '';
|
|
const page = Math.max(1, parseInt(searchParams.get('page') ?? '1'));
|
|
const limit = 30;
|
|
const offset = (page - 1) * limit;
|
|
|
|
const managedFilter = await getManagedCompanyFilter();
|
|
|
|
const conditions: string[] = [
|
|
't.status != 5',
|
|
't.is_deleted = false',
|
|
managedFilter,
|
|
];
|
|
const params: unknown[] = [];
|
|
|
|
if (search) {
|
|
params.push(`%${search}%`);
|
|
conditions.push(`(t.title ILIKE $${params.length} OR t.ticket_number ILIKE $${params.length} OR c.company_name ILIKE $${params.length})`);
|
|
}
|
|
if (queue) {
|
|
params.push(parseInt(queue));
|
|
conditions.push(`t.queue_id = $${params.length}`);
|
|
}
|
|
if (priority) {
|
|
params.push(parseInt(priority));
|
|
conditions.push(`t.priority = $${params.length}`);
|
|
}
|
|
|
|
const where = conditions.join(' AND ');
|
|
|
|
const [rows, countRow] = await Promise.all([
|
|
postgresClient.query(`
|
|
SELECT t.id, t.ticket_number, t.title, t.status, t.priority,
|
|
t.create_date, t.last_activity_date, t.due_date_time,
|
|
t.queue_id, q.label as queue_label,
|
|
c.company_name,
|
|
r.first_name || ' ' || r.last_name as assigned_to
|
|
FROM tickets t
|
|
INNER JOIN companies c ON c.id = t.company_id
|
|
LEFT JOIN queues q ON q.value = t.queue_id
|
|
LEFT JOIN resources r ON r.id = t.assigned_resource_id
|
|
WHERE ${where}
|
|
ORDER BY t.last_activity_date DESC NULLS LAST
|
|
LIMIT ${limit} OFFSET ${offset}
|
|
`, params),
|
|
postgresClient.query(`
|
|
SELECT COUNT(*) as total
|
|
FROM tickets t
|
|
INNER JOIN companies c ON c.id = t.company_id
|
|
WHERE ${where}
|
|
`, params),
|
|
]);
|
|
|
|
return NextResponse.json({
|
|
tickets: rows.rows,
|
|
total: parseInt(countRow.rows[0]?.total ?? '0'),
|
|
page,
|
|
limit,
|
|
});
|
|
}
|