lorentz 51f0b32cb3 feat(260521-fci-01): add ticket reconciliation service + API route ... - New lib/services/ticket-reconciliation-service.ts: reconcileStaleTickets() scans tickets where is_deleted=false AND status<>5 AND synced_at older than 7 days (capped at 500), re-fetches each from Autotask, and either upserts via the webhook SQL pattern or soft-deletes when Autotask returns null. - Returns { scanned, updated, statusFlippedToComplete, softDeleted, errors }. - New POST /api/sync/reconcile-tickets — fire-and-forget trigger mirroring /api/sync/incremental (public per existing middleware allowlist).		2026-05-21 11:08:24 -04:00
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route.ts	feat(260521-fci-01): add ticket reconciliation service + API route	2026-05-21 11:08:24 -04:00