- data-browser/companies: resolve classification picklist IDs to labels in table column and detail modal; also added to DetailModal COMPANY_GROUPS - DetailModal: add 'classification' FieldType with color-coded badge map - kiosk stats + activity: switch from label-based exclusion to ID-based allowlist (included_classifications). Only shows companies with classification IN (15,16,17,18,203,205,206,207,202,5,12) = managed service / recurring revenue tiers only
786 lines
40 KiB
TypeScript
786 lines
40 KiB
TypeScript
'use client';
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import { Dialog, DialogContent, DialogHeader, DialogTitle, DialogDescription } from '@/components/ui/dialog';
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import { Badge } from '@/components/ui/badge';
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import { Tabs, TabsList, TabsTrigger, TabsContent } from '@/components/ui/tabs';
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import { Separator } from '@/components/ui/separator';
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import { Calendar, Check, X, Copy, CheckCircle2, Code2, LayoutTemplate, ExternalLink, Phone, Globe, Loader2, User, Building2, MessageSquare, Clock } from 'lucide-react';
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import { Button } from '@/components/ui/button';
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import { useState, useEffect } from 'react';
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// ── Static picklist maps (Autotask standard values from DB) ──────────────────
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const PRIORITY_MAP: Record<number, { label: string; cls: string }> = {
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2: { label: 'Critical', cls: 'bg-red-500/15 text-red-600 border border-red-500/30' },
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3: { label: 'High', cls: 'bg-orange-500/15 text-orange-600 border border-orange-500/30' },
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4: { label: 'Medium', cls: 'bg-yellow-500/15 text-yellow-700 border border-yellow-500/30' },
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6: { label: 'Low', cls: 'bg-blue-500/15 text-blue-600 border border-blue-500/30' },
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7: { label: 'Very Low', cls: 'bg-slate-500/15 text-slate-500 border border-slate-500/30' },
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8: { label: 'Critical', cls: 'bg-red-500/15 text-red-600 border border-red-500/30' },
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9: { label: 'High', cls: 'bg-orange-500/15 text-orange-600 border border-orange-500/30' },
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10: { label: 'Medium', cls: 'bg-yellow-500/15 text-yellow-700 border border-yellow-500/30' },
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11: { label: 'Low', cls: 'bg-blue-500/15 text-blue-600 border border-blue-500/30' },
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};
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const STATUS_COLOR: Record<string, string> = {
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'New': 'bg-blue-500/15 text-blue-600 border border-blue-500/30',
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'In Progress': 'bg-indigo-500/15 text-indigo-600 border border-indigo-500/30',
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'Complete': 'bg-green-500/15 text-green-600 border border-green-500/30',
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'Waiting Customer': 'bg-amber-500/15 text-amber-700 border border-amber-500/30',
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'Waiting Materials': 'bg-orange-500/15 text-orange-600 border border-orange-500/30',
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'Waiting Vendor': 'bg-orange-500/15 text-orange-600 border border-orange-500/30',
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'Waiting Approval': 'bg-purple-500/15 text-purple-600 border border-purple-500/30',
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'On Hold': 'bg-slate-500/15 text-slate-500 border border-slate-500/30',
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'Escalate': 'bg-red-500/15 text-red-600 border border-red-500/30',
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'Escalate to Wulf': 'bg-red-500/15 text-red-600 border border-red-500/30',
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'Escalate to MC': 'bg-red-500/15 text-red-600 border border-red-500/30',
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'Resource Assigned': 'bg-cyan-500/15 text-cyan-600 border border-cyan-500/30',
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'Service Call Scheduled': 'bg-teal-500/15 text-teal-600 border border-teal-500/30',
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'Dispatched': 'bg-teal-500/15 text-teal-600 border border-teal-500/30',
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'Resolved <CSAT Survey>': 'bg-green-500/15 text-green-600 border border-green-500/30',
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};
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const SOURCE_MAP: Record<number, string> = {
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[-2]: 'System', [-1]: 'Internal',
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1: 'Phone', 2: 'Email', 4: 'Web Portal', 6: 'Monitoring Alert',
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8: 'RMM Alert', 17: 'Chat', 21: 'API', 22: 'Automation',
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27: 'In Person', 29: 'Client Portal', 30: 'Microsoft Teams',
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31: 'Webhook', 33: 'Datto RMM', 34: 'Rewst', 35: 'TimeZest',
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36: 'DeskDirector', 38: 'Huntress', 39: 'Blumira', 40: 'SentinelOne',
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};
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const CLASSIFICATION_MAP: Record<number, { label: string; cls: string }> = {
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5: { label: 'Block Hour', cls: 'bg-sky-500/15 text-sky-600 border border-sky-500/30' },
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9: { label: 'Canceled', cls: 'bg-slate-500/15 text-slate-500 border border-slate-500/30' },
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202: { label: 'Co-Managed', cls: 'bg-cyan-500/15 text-cyan-600 border border-cyan-500/30' },
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16: { label: 'Gold (Legacy)', cls: 'bg-yellow-500/15 text-yellow-600 border border-yellow-500/30' },
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206: { label: 'IT Complete w/ Gold Security', cls: 'bg-amber-500/15 text-amber-600 border border-amber-500/30' },
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207: { label: 'IT Core / Silver Security', cls: 'bg-blue-500/15 text-blue-600 border border-blue-500/30' },
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203: { label: 'IT Foundation / Bronze Security', cls: 'bg-orange-500/15 text-orange-600 border border-orange-500/30' },
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205: { label: 'IT Premier / Platinum Security', cls: 'bg-violet-500/15 text-violet-600 border border-violet-500/30' },
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14: { label: 'Jeopardy Company', cls: 'bg-red-500/15 text-red-600 border border-red-500/30' },
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201: { label: 'Partner', cls: 'bg-purple-500/15 text-purple-600 border border-purple-500/30' },
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15: { label: 'Platinum (Legacy)', cls: 'bg-violet-500/15 text-violet-600 border border-violet-500/30' },
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13: { label: 'Residential (no-pay)', cls: 'bg-slate-500/15 text-slate-500 border border-slate-500/30' },
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17: { label: 'Silver (Legacy)', cls: 'bg-zinc-500/15 text-zinc-600 border border-zinc-500/30' },
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12: { label: 'T&M', cls: 'bg-teal-500/15 text-teal-600 border border-teal-500/30' },
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7: { label: 'Target', cls: 'bg-emerald-500/15 text-emerald-600 border border-emerald-500/30' },
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200: { label: 'Tools Only', cls: 'bg-slate-500/15 text-slate-500 border border-slate-500/30' },
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18: { label: 'Bronze (Legacy)', cls: 'bg-orange-500/15 text-orange-600 border border-orange-500/30' },
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};
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const COMPANY_TYPE_MAP: Record<number, { label: string; cls: string }> = {
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1: { label: 'Customer', cls: 'bg-green-500/15 text-green-600 border border-green-500/30' },
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2: { label: 'Lead', cls: 'bg-blue-500/15 text-blue-600 border border-blue-500/30' },
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3: { label: 'Prospect', cls: 'bg-purple-500/15 text-purple-600 border border-purple-500/30' },
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4: { label: 'Dead', cls: 'bg-slate-500/15 text-slate-500 border border-slate-500/30' },
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6: { label: 'Cancelation', cls: 'bg-red-500/15 text-red-600 border border-red-500/30' },
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7: { label: 'Vendor', cls: 'bg-orange-500/15 text-orange-600 border border-orange-500/30' },
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8: { label: 'Partner', cls: 'bg-cyan-500/15 text-cyan-600 border border-cyan-500/30' },
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};
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// ── Live lookup types (fetched from DB) ───────────────────────────────────────
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interface Lookups {
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statuses: Record<number, string>;
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resources: Record<number, string>;
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companies: Record<number, string>;
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issueTypes: Record<number, string>;
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subIssueTypes: Record<number, string>;
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queues: Record<number, string>;
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configItems: Record<number, string>;
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}
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// ── Field metadata for formatted view ─────────────────────────────────────────
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type FieldType = 'date' | 'bool' | 'status' | 'priority' | 'source' | 'queue' | 'company_type' | 'classification' | 'url' | 'phone' | 'hours' | 'id' | 'resource' | 'company' | 'issue_type' | 'sub_issue_type' | 'config_item';
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type FieldGroup = {
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label: string;
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fields: Array<{ key: string; label: string; type?: FieldType }>;
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paired?: string;
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};
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const TICKET_GROUPS: FieldGroup[] = [
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{
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label: 'Parties',
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fields: [
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{ key: 'company_id', label: 'Company', type: 'company' },
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{ key: 'contact_id', label: 'Contact ID', type: 'id' },
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{ key: 'assigned_resource_id', label: 'Assigned Resource', type: 'resource' },
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{ key: 'configuration_item_id', label: 'Configuration Item', type: 'config_item' },
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],
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},
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{
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label: 'Details',
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fields: [
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{ key: 'priority', label: 'Priority', type: 'priority' },
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{ key: 'source', label: 'Source', type: 'source' },
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{ key: 'queue_id', label: 'Queue', type: 'queue' },
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{ key: 'issue_type', label: 'Issue Type', type: 'issue_type' },
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{ key: 'sub_issue_type', label: 'Sub-Issue Type', type: 'sub_issue_type' },
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],
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},
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{
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label: 'Dates & Time',
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paired: 'System',
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fields: [
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{ key: 'create_date', label: 'Created', type: 'date' },
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{ key: 'due_date_time', label: 'Due', type: 'date' },
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{ key: 'last_activity_date', label: 'Last Activity', type: 'date' },
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{ key: 'completed_date', label: 'Completed', type: 'date' },
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{ key: 'estimated_hours', label: 'Estimated Hours', type: 'hours' },
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],
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},
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{
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label: 'System',
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paired: 'Dates & Time',
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fields: [
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{ key: 'id', label: 'Record ID', type: 'id' },
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{ key: 'synced_at', label: 'Synced At', type: 'date' },
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{ key: 'is_deleted', label: 'Deleted', type: 'bool' },
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],
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},
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];
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const COMPANY_GROUPS: FieldGroup[] = [
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{
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label: 'Identity',
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fields: [
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{ key: 'company_name', label: 'Company Name' },
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{ key: 'company_number', label: 'Company #' },
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{ key: 'company_type', label: 'Type', type: 'company_type' },
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{ key: 'classification', label: 'Classification', type: 'classification' },
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{ key: 'is_active', label: 'Active', type: 'bool' },
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],
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},
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{
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label: 'Contact',
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fields: [
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{ key: 'phone', label: 'Phone', type: 'phone' },
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{ key: 'alternate_phone1', label: 'Alt Phone 1', type: 'phone' },
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{ key: 'alternate_phone2', label: 'Alt Phone 2', type: 'phone' },
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{ key: 'fax', label: 'Fax', type: 'phone' },
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{ key: 'web_site_url', label: 'Website', type: 'url' },
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],
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},
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{
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label: 'Address',
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fields: [
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{ key: 'address1', label: 'Address 1' },
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{ key: 'address2', label: 'Address 2' },
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{ key: 'city', label: 'City' },
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{ key: 'state', label: 'State' },
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{ key: 'postal_code', label: 'Postal Code' },
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{ key: 'country', label: 'Country' },
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],
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},
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{
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label: 'System',
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paired: 'Address',
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fields: [
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{ key: 'id', label: 'Record ID', type: 'id' },
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{ key: 'synced_at', label: 'Synced At', type: 'date' },
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{ key: 'is_deleted', label: 'Deleted', type: 'bool' },
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],
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},
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];
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// ── Helpers ────────────────────────────────────────────────────────────────────
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function ColorBadge({ cls, children }: { cls: string; children: React.ReactNode }) {
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return <span className={`inline-flex items-center rounded-full px-2.5 py-0.5 text-xs font-medium ${cls}`}>{children}</span>;
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}
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function resolveLabel(key: string, value: any, type: FieldType | undefined, lookups: Lookups): { display: React.ReactNode; isEmpty: boolean } {
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if (value === null || value === undefined || value === '') {
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return { display: <span className="text-muted-foreground/40 italic text-xs">—</span>, isEmpty: true };
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}
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switch (type) {
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case 'bool':
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return {
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display: value
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? <ColorBadge cls="bg-green-500/15 text-green-600 border border-green-500/30"><Check className="w-3 h-3 mr-1" />Yes</ColorBadge>
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: <ColorBadge cls="bg-slate-500/15 text-slate-500 border border-slate-500/30"><X className="w-3 h-3 mr-1" />No</ColorBadge>,
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isEmpty: false,
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};
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case 'date': {
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try {
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const d = new Date(value);
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return {
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display: (
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<span className="inline-flex items-center gap-1.5 text-sm">
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<Calendar className="w-3.5 h-3.5 text-muted-foreground" />
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{d.toLocaleDateString(undefined, { year: 'numeric', month: 'short', day: 'numeric' })}
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</span>
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),
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isEmpty: false,
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};
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} catch { break; }
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}
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case 'status': {
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const label = lookups.statuses[Number(value)] ?? `Status ${value}`;
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const cls = STATUS_COLOR[label] ?? 'bg-muted text-muted-foreground border border-border';
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return { display: <ColorBadge cls={cls}>{label}</ColorBadge>, isEmpty: false };
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}
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case 'priority': {
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const p = PRIORITY_MAP[Number(value)];
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return { display: <ColorBadge cls={p?.cls ?? 'bg-muted text-muted-foreground border border-border'}>{p?.label ?? `Priority ${value}`}</ColorBadge>, isEmpty: false };
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}
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case 'source': {
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const label = SOURCE_MAP[Number(value)] ?? `Source ${value}`;
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return { display: <ColorBadge cls="bg-violet-500/15 text-violet-600 border border-violet-500/30">{label}</ColorBadge>, isEmpty: false };
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}
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case 'queue': {
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const qLabel = lookups.queues[Number(value)] ?? `Queue ${value}`;
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return { display: <ColorBadge cls="bg-indigo-500/15 text-indigo-600 border border-indigo-500/30">{qLabel}</ColorBadge>, isEmpty: false };
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}
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case 'company_type': {
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const ct = COMPANY_TYPE_MAP[Number(value)];
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return { display: <ColorBadge cls={ct?.cls ?? 'bg-muted text-muted-foreground border border-border'}>{ct?.label ?? `Type ${value}`}</ColorBadge>, isEmpty: false };
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}
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case 'classification': {
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const cl = CLASSIFICATION_MAP[Number(value)];
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return { display: <ColorBadge cls={cl?.cls ?? 'bg-muted text-muted-foreground border border-border'}>{cl?.label ?? `Classification ${value}`}</ColorBadge>, isEmpty: false };
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}
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case 'resource': {
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const name = lookups.resources[Number(value)];
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return {
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display: name
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? <span className="inline-flex items-center gap-1.5 text-sm"><User className="w-3.5 h-3.5 text-muted-foreground" />{name}</span>
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: <span className="font-mono text-xs bg-muted px-2 py-0.5 rounded">{value}</span>,
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isEmpty: false,
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};
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}
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case 'company': {
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const name = lookups.companies[Number(value)];
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return {
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display: name
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? <span className="inline-flex items-center gap-1.5 text-sm"><Building2 className="w-3.5 h-3.5 text-muted-foreground" />{name}</span>
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: <span className="font-mono text-xs bg-muted px-2 py-0.5 rounded">{value}</span>,
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isEmpty: false,
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};
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}
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case 'issue_type': {
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const label = lookups.issueTypes[Number(value)] ?? `Issue ${value}`;
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return { display: <ColorBadge cls="bg-sky-500/15 text-sky-600 border border-sky-500/30">{label}</ColorBadge>, isEmpty: false };
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}
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case 'sub_issue_type': {
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const label = lookups.subIssueTypes[Number(value)] ?? `Sub-Issue ${value}`;
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return { display: <ColorBadge cls="bg-sky-500/10 text-sky-500 border border-sky-500/20">{label}</ColorBadge>, isEmpty: false };
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}
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case 'config_item': {
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const name = lookups.configItems[Number(value)];
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return {
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display: name
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? <span className="text-sm">{name}</span>
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: <span className="font-mono text-xs bg-muted px-2 py-0.5 rounded">{value}</span>,
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isEmpty: false,
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};
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}
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case 'url':
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return {
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display: (
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<a href={String(value).startsWith('http') ? value : `https://${value}`} target="_blank" rel="noopener noreferrer"
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className="inline-flex items-center gap-1 text-sm text-blue-500 hover:underline">
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<Globe className="w-3.5 h-3.5" />{value}<ExternalLink className="w-3 h-3" />
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</a>
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),
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isEmpty: false,
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};
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case 'phone':
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return {
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display: (
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<a href={`tel:${value}`} className="inline-flex items-center gap-1 text-sm hover:underline">
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<Phone className="w-3.5 h-3.5 text-muted-foreground" />{value}
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</a>
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),
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isEmpty: false,
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};
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case 'id':
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return { display: <span className="font-mono text-xs bg-muted px-2 py-0.5 rounded">{value}</span>, isEmpty: false };
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case 'hours':
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return { display: <span className="text-sm">{Number(value).toFixed(1)} hrs</span>, isEmpty: false };
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}
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if (typeof value === 'string' && value.match(/^\d{4}-\d{2}-\d{2}/)) {
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return resolveLabel(key, value, 'date', lookups);
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}
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return { display: <span className="text-sm">{String(value)}</span>, isEmpty: false };
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}
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function detectGroups(data: Record<string, any>): FieldGroup[] {
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if ('ticket_number' in data) return TICKET_GROUPS;
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if ('company_name' in data) return COMPANY_GROUPS;
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return [{ label: 'Fields', fields: Object.keys(data).map(k => ({ key: k, label: k })) }];
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}
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const EMPTY_LOOKUPS: Lookups = { statuses: {}, resources: {}, companies: {}, issueTypes: {}, subIssueTypes: {}, queues: {}, configItems: {} };
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// ── Component ──────────────────────────────────────────────────────────────────
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interface DetailModalProps {
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open: boolean;
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onOpenChange: (open: boolean) => void;
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title: string;
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data: Record<string, any> | null;
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fields?: Array<{ key: string; label: string; render?: (value: any) => React.ReactNode }>;
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}
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export default function DetailModal({ open, onOpenChange, title, data, fields }: DetailModalProps) {
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const [copiedField, setCopiedField] = useState<string | null>(null);
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const [lookups, setLookups] = useState<Lookups>(EMPTY_LOOKUPS);
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const [lookupsLoading, setLookupsLoading] = useState(false);
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const [notes, setNotes] = useState<any[]>([]);
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const [notesLoading, setNotesLoading] = useState(false);
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const [timeEntries, setTimeEntries] = useState<any[]>([]);
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const [timeEntriesLoading, setTimeEntriesLoading] = useState(false);
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useEffect(() => {
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if (!open) return;
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setLookupsLoading(true);
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fetch('/api/data/lookups')
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.then(r => r.json())
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.then(d => {
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setLookups({
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statuses: Object.fromEntries((d.statuses ?? []).map((r: any) => [r.value, r.label])),
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resources: Object.fromEntries((d.resources ?? []).map((r: any) => [r.id, r.name])),
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companies: Object.fromEntries((d.companies ?? []).map((r: any) => [r.id, r.name])),
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issueTypes: Object.fromEntries((d.issueTypes ?? []).map((r: any) => [r.value, r.label])),
|
|
subIssueTypes:Object.fromEntries((d.subIssueTypes?? []).map((r: any) => [r.value, r.label])),
|
|
queues: Object.fromEntries((d.queues ?? []).map((r: any) => [r.value, r.label])),
|
|
configItems: Object.fromEntries((d.configItems ?? []).map((r: any) => [r.id, r.name])),
|
|
});
|
|
})
|
|
.catch(() => {})
|
|
.finally(() => setLookupsLoading(false));
|
|
|
|
if (data && 'ticket_number' in data && data.id) {
|
|
setNotesLoading(true);
|
|
fetch(`/api/data/ticket-notes?ticket_id=${data.id}&sort_by=create_date_time&sort_order=asc&limit=200`)
|
|
.then(r => r.json())
|
|
.then(d => setNotes(d.ticketNotes ?? []))
|
|
.catch(() => setNotes([]))
|
|
.finally(() => setNotesLoading(false));
|
|
|
|
setTimeEntriesLoading(true);
|
|
fetch(`/api/data/time-entries?ticket_id=${data.id}&sort_by=entry_date&sort_order=asc&limit=200`)
|
|
.then(r => r.json())
|
|
.then(d => setTimeEntries(d.timeEntries ?? []))
|
|
.catch(() => setTimeEntries([]))
|
|
.finally(() => setTimeEntriesLoading(false));
|
|
} else {
|
|
setNotes([]);
|
|
setTimeEntries([]);
|
|
}
|
|
}, [open]);
|
|
|
|
if (!data) return null;
|
|
|
|
const copyToClipboard = (text: string, fieldKey: string) => {
|
|
navigator.clipboard.writeText(text);
|
|
setCopiedField(fieldKey);
|
|
setTimeout(() => setCopiedField(null), 2000);
|
|
};
|
|
|
|
const groups = detectGroups(data);
|
|
|
|
// Raw tab: all fields
|
|
const rawFields = fields || Object.keys(data).map(k => ({ key: k, label: k, render: undefined }));
|
|
|
|
const renderRaw = (value: any): React.ReactNode => {
|
|
if (value === null || value === undefined) return <span className="text-muted-foreground/50 italic text-xs">null</span>;
|
|
if (typeof value === 'boolean') return <Badge variant={value ? 'default' : 'secondary'}>{value ? 'true' : 'false'}</Badge>;
|
|
if (typeof value === 'object') return <pre className="text-xs bg-muted p-2 rounded border overflow-x-auto">{JSON.stringify(value, null, 2)}</pre>;
|
|
return <span className="text-sm font-mono">{String(value)}</span>;
|
|
};
|
|
|
|
return (
|
|
<Dialog open={open} onOpenChange={onOpenChange}>
|
|
<DialogContent className="max-w-7xl max-h-[90vh] overflow-hidden flex flex-col gap-0 p-0 border-2 border-blue-500/70 shadow-[0_0_0_1px_rgba(59,130,246,0.15),0_20px_60px_-10px_rgba(59,130,246,0.25)]">
|
|
{/* Header */}
|
|
<div className="px-6 pt-5 pb-4 border-b">
|
|
{'ticket_number' in data ? (
|
|
<div className="flex items-start justify-between gap-6 pr-8">
|
|
<div className="min-w-0">
|
|
<div className="flex items-baseline gap-2 flex-wrap">
|
|
<span className="font-mono text-sm font-semibold text-muted-foreground shrink-0">{data.ticket_number}</span>
|
|
<DialogTitle className="text-xl font-bold leading-tight" style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>{data.title}</DialogTitle>
|
|
</div>
|
|
</div>
|
|
<div className="shrink-0 flex flex-col items-end gap-1">
|
|
{(() => {
|
|
const label = lookups.statuses[Number(data.status)] ?? `Status ${data.status}`;
|
|
const cls = STATUS_COLOR[label] ?? 'bg-muted text-muted-foreground border border-border';
|
|
return <ColorBadge cls={cls}>{label}</ColorBadge>;
|
|
})()}
|
|
</div>
|
|
</div>
|
|
) : (
|
|
<div className="flex items-start justify-between gap-4 pr-8">
|
|
<div>
|
|
<DialogTitle className="text-2xl font-bold">{title}</DialogTitle>
|
|
<DialogDescription className="mt-1">
|
|
Record ID: <span className="font-mono">{data.id}</span>
|
|
</DialogDescription>
|
|
</div>
|
|
{'is_active' in data && (
|
|
<ColorBadge cls={data.is_active ? 'bg-green-500/15 text-green-600 border border-green-500/30' : 'bg-slate-500/15 text-slate-500 border border-slate-500/30'}>
|
|
{data.is_active ? 'Active' : 'Inactive'}
|
|
</ColorBadge>
|
|
)}
|
|
</div>
|
|
)}
|
|
</div>
|
|
|
|
{/* Tabs */}
|
|
<Tabs defaultValue="formatted" className="flex flex-col flex-1 overflow-hidden">
|
|
<div className="px-6 pt-3 pb-0 border-b">
|
|
<TabsList className="h-9">
|
|
<TabsTrigger value="formatted" className="gap-1.5">
|
|
<LayoutTemplate className="w-3.5 h-3.5" />
|
|
Formatted
|
|
</TabsTrigger>
|
|
{'ticket_number' in data && (
|
|
<TabsTrigger value="time" className="gap-1.5">
|
|
<Clock className="w-3.5 h-3.5" />
|
|
Time
|
|
{timeEntries.length > 0 && (
|
|
<span className="ml-1 rounded-full bg-blue-500/20 text-blue-600 text-xs px-1.5 py-0.5 font-medium">
|
|
{timeEntries.reduce((s, e) => s + (parseFloat(e.hours_worked) || 0), 0).toFixed(1)}h
|
|
</span>
|
|
)}
|
|
</TabsTrigger>
|
|
)}
|
|
{'ticket_number' in data && (
|
|
<TabsTrigger value="notes" className="gap-1.5">
|
|
<MessageSquare className="w-3.5 h-3.5" />
|
|
Notes
|
|
{notes.length > 0 && (
|
|
<span className="ml-1 rounded-full bg-blue-500/20 text-blue-600 text-xs px-1.5 py-0.5 font-medium">{notes.length}</span>
|
|
)}
|
|
</TabsTrigger>
|
|
)}
|
|
<TabsTrigger value="raw" className="gap-1.5">
|
|
<Code2 className="w-3.5 h-3.5" />
|
|
Raw
|
|
</TabsTrigger>
|
|
</TabsList>
|
|
</div>
|
|
|
|
{/* ── Formatted Tab ── */}
|
|
<TabsContent value="formatted" className="flex-1 overflow-y-auto px-6 py-4 mt-0">
|
|
<div className="space-y-6">
|
|
{(() => {
|
|
const rendered = new Set<string>();
|
|
return groups.map((group) => {
|
|
if (rendered.has(group.label)) return null;
|
|
const visibleFields = group.fields.filter(f => f.key in data);
|
|
if (visibleFields.length === 0) return null;
|
|
|
|
// Inline badge row for Details group
|
|
if (group.label === 'Details') {
|
|
return (
|
|
<div key="Details">
|
|
<h3 className="text-xs font-semibold uppercase tracking-wider text-muted-foreground mb-3">Details</h3>
|
|
<div className="rounded-lg border overflow-hidden">
|
|
<div className="flex flex-wrap gap-x-6 gap-y-3 px-4 py-3">
|
|
{visibleFields.map((field) => {
|
|
const value = data[field.key];
|
|
const { display, isEmpty } = resolveLabel(field.key, value, field.type, lookups);
|
|
if (isEmpty) return null;
|
|
return (
|
|
<div key={field.key} className="flex items-center gap-1.5">
|
|
<span className="text-xs text-muted-foreground">{field.label}:</span>
|
|
{display}
|
|
</div>
|
|
);
|
|
})}
|
|
</div>
|
|
</div>
|
|
</div>
|
|
);
|
|
}
|
|
|
|
const pairedGroup = group.paired ? groups.find(g => g.label === group.paired) : null;
|
|
const pairedVisible = pairedGroup ? pairedGroup.fields.filter(f => f.key in data) : [];
|
|
const isPaired = !!pairedGroup && pairedVisible.length > 0;
|
|
|
|
if (isPaired) {
|
|
rendered.add(group.label);
|
|
rendered.add(pairedGroup!.label);
|
|
}
|
|
|
|
const renderGroupTable = (g: FieldGroup, fields: typeof visibleFields) => (
|
|
<div key={g.label} className="flex-1 min-w-0">
|
|
<h3 className="text-xs font-semibold uppercase tracking-wider text-muted-foreground mb-3">{g.label}</h3>
|
|
<div className="rounded-lg border overflow-hidden">
|
|
{fields.map((field, idx) => {
|
|
const value = data[field.key];
|
|
const { display, isEmpty } = resolveLabel(field.key, value, field.type, lookups);
|
|
const stringValue = value !== null && value !== undefined ? String(value) : '';
|
|
return (
|
|
<div key={field.key}>
|
|
{idx > 0 && <Separator />}
|
|
<div className="group grid grid-cols-[140px_1fr] items-start">
|
|
<div className="px-3 py-2.5 bg-muted/40 text-xs font-medium text-muted-foreground border-r truncate">
|
|
{field.label}
|
|
</div>
|
|
<div className="px-3 py-2.5 flex items-start justify-between gap-2 min-w-0 overflow-hidden">
|
|
<div className={`flex-1 min-w-0 ${isEmpty ? 'opacity-40' : ''}`} style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>
|
|
{display}
|
|
</div>
|
|
{stringValue && !isEmpty && (
|
|
<Button variant="ghost" size="icon"
|
|
className="h-5 w-5 opacity-0 group-hover:opacity-100 transition-opacity shrink-0"
|
|
onClick={() => copyToClipboard(stringValue, `${g.label}-${field.key}`)}
|
|
>
|
|
{copiedField === `${g.label}-${field.key}`
|
|
? <CheckCircle2 className="w-3 h-3 text-green-500" />
|
|
: <Copy className="w-3 h-3" />}
|
|
</Button>
|
|
)}
|
|
</div>
|
|
</div>
|
|
</div>
|
|
);
|
|
})}
|
|
</div>
|
|
</div>
|
|
);
|
|
|
|
if (isPaired) {
|
|
return (
|
|
<div key={group.label} className="grid grid-cols-2 gap-4">
|
|
{renderGroupTable(group, visibleFields)}
|
|
{renderGroupTable(pairedGroup!, pairedVisible)}
|
|
</div>
|
|
);
|
|
}
|
|
|
|
return (
|
|
<div key={group.label}>
|
|
<h3 className="text-xs font-semibold uppercase tracking-wider text-muted-foreground mb-3">{group.label}</h3>
|
|
<div className="rounded-lg border overflow-hidden">
|
|
{visibleFields.map((field, idx) => {
|
|
const value = data[field.key];
|
|
const { display, isEmpty } = resolveLabel(field.key, value, field.type, lookups);
|
|
const stringValue = value !== null && value !== undefined ? String(value) : '';
|
|
return (
|
|
<div key={field.key}>
|
|
{idx > 0 && <Separator />}
|
|
<div className="group grid grid-cols-[220px_1fr] items-start">
|
|
<div className="px-4 py-3 bg-muted/40 text-sm font-medium text-muted-foreground border-r">
|
|
{field.label}
|
|
</div>
|
|
<div className="px-4 py-3 flex items-start justify-between gap-2 min-w-0 overflow-hidden">
|
|
<div className={`flex-1 min-w-0 ${isEmpty ? 'opacity-40' : ''}`} style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>
|
|
{display}
|
|
</div>
|
|
{stringValue && !isEmpty && (
|
|
<Button variant="ghost" size="icon"
|
|
className="h-6 w-6 opacity-0 group-hover:opacity-100 transition-opacity shrink-0"
|
|
onClick={() => copyToClipboard(stringValue, field.key)}
|
|
>
|
|
{copiedField === field.key
|
|
? <CheckCircle2 className="w-3.5 h-3.5 text-green-500" />
|
|
: <Copy className="w-3.5 h-3.5" />}
|
|
</Button>
|
|
)}
|
|
</div>
|
|
</div>
|
|
</div>
|
|
);
|
|
})}
|
|
</div>
|
|
</div>
|
|
);
|
|
});
|
|
})()}
|
|
|
|
{/* Description block for tickets */}
|
|
{'description' in data && data.description && (
|
|
<div>
|
|
<h3 className="text-xs font-semibold uppercase tracking-wider text-muted-foreground mb-3">Description</h3>
|
|
<div className="rounded-lg border p-4 text-sm whitespace-pre-wrap leading-relaxed text-muted-foreground break-words overflow-hidden" style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>
|
|
{data.description}
|
|
</div>
|
|
</div>
|
|
)}
|
|
</div>
|
|
</TabsContent>
|
|
|
|
{/* ── Time Entries Tab ── */}
|
|
<TabsContent value="time" className="flex-1 overflow-y-auto px-6 py-4 mt-0">
|
|
{timeEntriesLoading ? (
|
|
<div className="flex items-center justify-center py-12">
|
|
<Loader2 className="w-5 h-5 animate-spin text-muted-foreground" />
|
|
</div>
|
|
) : timeEntries.length === 0 ? (
|
|
<div className="flex flex-col items-center justify-center py-12 text-muted-foreground gap-2">
|
|
<Clock className="w-8 h-8 opacity-30" />
|
|
<p className="text-sm">No time entries on this ticket</p>
|
|
</div>
|
|
) : (
|
|
<div className="space-y-2">
|
|
{/* Summary bar */}
|
|
<div className="rounded-lg border px-4 py-3 flex items-center gap-6 bg-muted/30 mb-4">
|
|
<div className="flex items-center gap-1.5 text-sm">
|
|
<Clock className="w-4 h-4 text-muted-foreground" />
|
|
<span className="font-semibold">{timeEntries.reduce((s, e) => s + (parseFloat(e.hours_worked) || 0), 0).toFixed(2)}</span>
|
|
<span className="text-muted-foreground">total hours</span>
|
|
</div>
|
|
<div className="text-sm text-muted-foreground">{timeEntries.length} {timeEntries.length === 1 ? 'entry' : 'entries'}</div>
|
|
<div className="text-sm text-muted-foreground">
|
|
{timeEntries.filter(e => e.billable).length} billable
|
|
</div>
|
|
</div>
|
|
{/* Entry rows */}
|
|
<div className="rounded-lg border overflow-hidden">
|
|
{timeEntries.map((entry, idx) => (
|
|
<div key={entry.id}>
|
|
{idx > 0 && <Separator />}
|
|
<div className="px-4 py-3 grid grid-cols-[1fr_auto] gap-4 items-start">
|
|
<div className="space-y-1 min-w-0">
|
|
<div className="flex items-center gap-2 flex-wrap">
|
|
{entry.resource_name && (
|
|
<span className="inline-flex items-center gap-1 text-sm font-medium">
|
|
<User className="w-3.5 h-3.5 text-muted-foreground" />
|
|
{entry.resource_name}
|
|
</span>
|
|
)}
|
|
{entry.billable && (
|
|
<span className="inline-flex items-center rounded-full px-2 py-0.5 text-xs font-medium bg-green-500/15 text-green-600 border border-green-500/30">Billable</span>
|
|
)}
|
|
{entry.approved && (
|
|
<span className="inline-flex items-center rounded-full px-2 py-0.5 text-xs font-medium bg-blue-500/15 text-blue-600 border border-blue-500/30">Approved</span>
|
|
)}
|
|
</div>
|
|
{entry.notes && (
|
|
<p className="text-sm text-muted-foreground" style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>{entry.notes}</p>
|
|
)}
|
|
</div>
|
|
<div className="shrink-0 flex flex-col items-end gap-1">
|
|
<span className="text-sm font-semibold tabular-nums">
|
|
{parseFloat(entry.hours_worked).toFixed(2)}h
|
|
</span>
|
|
{entry.entry_date && (
|
|
<span className="inline-flex items-center gap-1 text-xs text-muted-foreground">
|
|
<Calendar className="w-3 h-3" />
|
|
{new Date(entry.entry_date).toLocaleDateString(undefined, { month: 'short', day: 'numeric', year: 'numeric' })}
|
|
</span>
|
|
)}
|
|
</div>
|
|
</div>
|
|
</div>
|
|
))}
|
|
</div>
|
|
</div>
|
|
)}
|
|
</TabsContent>
|
|
|
|
{/* ── Notes Tab ── */}
|
|
<TabsContent value="notes" className="flex-1 overflow-y-auto px-6 py-4 mt-0">
|
|
{notesLoading ? (
|
|
<div className="flex items-center justify-center py-12">
|
|
<Loader2 className="w-5 h-5 animate-spin text-muted-foreground" />
|
|
</div>
|
|
) : notes.length === 0 ? (
|
|
<div className="flex flex-col items-center justify-center py-12 text-muted-foreground gap-2">
|
|
<MessageSquare className="w-8 h-8 opacity-30" />
|
|
<p className="text-sm">No notes on this ticket</p>
|
|
</div>
|
|
) : (
|
|
<div className="space-y-3">
|
|
{notes.map((note) => {
|
|
const publishCls: Record<number, string> = {
|
|
1: 'bg-green-500/15 text-green-600 border border-green-500/30',
|
|
2: 'bg-amber-500/15 text-amber-700 border border-amber-500/30',
|
|
4: 'bg-slate-500/15 text-slate-500 border border-slate-500/30',
|
|
};
|
|
const publishLabel: Record<number, string> = {
|
|
1: 'All Users', 2: 'Internal', 4: 'Internal Only',
|
|
};
|
|
return (
|
|
<div key={note.id} className="rounded-lg border p-4 space-y-2">
|
|
<div className="flex items-start justify-between gap-3">
|
|
<div className="flex items-center gap-2 flex-wrap">
|
|
{note.creator_name && (
|
|
<span className="inline-flex items-center gap-1 text-sm font-medium">
|
|
<User className="w-3.5 h-3.5 text-muted-foreground" />
|
|
{note.creator_name}
|
|
</span>
|
|
)}
|
|
{note.publish != null && (
|
|
<span className={`inline-flex items-center rounded-full px-2 py-0.5 text-xs font-medium ${publishCls[note.publish] ?? 'bg-muted text-muted-foreground border border-border'}`}>
|
|
{publishLabel[note.publish] ?? `Publish ${note.publish}`}
|
|
</span>
|
|
)}
|
|
{note.title && (
|
|
<span className="text-sm font-semibold text-foreground">{note.title}</span>
|
|
)}
|
|
</div>
|
|
{note.create_date_time && (
|
|
<span className="inline-flex items-center gap-1 text-xs text-muted-foreground shrink-0">
|
|
<Calendar className="w-3 h-3" />
|
|
{new Date(note.create_date_time).toLocaleDateString(undefined, { year: 'numeric', month: 'short', day: 'numeric' })}
|
|
{' '}
|
|
{new Date(note.create_date_time).toLocaleTimeString(undefined, { hour: '2-digit', minute: '2-digit' })}
|
|
</span>
|
|
)}
|
|
</div>
|
|
{note.description && (
|
|
<div className="text-sm text-muted-foreground whitespace-pre-wrap leading-relaxed border-t pt-2" style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>
|
|
{note.description}
|
|
</div>
|
|
)}
|
|
</div>
|
|
);
|
|
})}
|
|
</div>
|
|
)}
|
|
</TabsContent>
|
|
|
|
{/* ── Raw Tab ── */}
|
|
<TabsContent value="raw" className="flex-1 overflow-y-auto px-6 py-4 mt-0">
|
|
<div className="rounded-lg border overflow-hidden">
|
|
{rawFields.map((field, idx) => {
|
|
const value = data[field.key];
|
|
const stringValue = value !== null && value !== undefined ? String(value) : '';
|
|
return (
|
|
<div key={field.key}>
|
|
{idx > 0 && <Separator />}
|
|
<div className="group grid grid-cols-[220px_1fr] items-start">
|
|
<div className="px-4 py-2.5 bg-muted/40 text-xs font-mono text-muted-foreground border-r">
|
|
{field.key}
|
|
</div>
|
|
<div className="px-4 py-2.5 flex items-start justify-between gap-2 min-w-0">
|
|
<div className="flex-1 min-w-0 break-words">
|
|
{field.render ? field.render(value) : renderRaw(value)}
|
|
</div>
|
|
{stringValue && (
|
|
<Button
|
|
variant="ghost"
|
|
size="icon"
|
|
className="h-6 w-6 opacity-0 group-hover:opacity-100 transition-opacity shrink-0"
|
|
onClick={() => copyToClipboard(stringValue, `raw-${field.key}`)}
|
|
>
|
|
{copiedField === `raw-${field.key}`
|
|
? <CheckCircle2 className="w-3.5 h-3.5 text-green-500" />
|
|
: <Copy className="w-3.5 h-3.5" />}
|
|
</Button>
|
|
)}
|
|
</div>
|
|
</div>
|
|
</div>
|
|
);
|
|
})}
|
|
</div>
|
|
</TabsContent>
|
|
</Tabs>
|
|
</DialogContent>
|
|
</Dialog>
|
|
);
|
|
}
|