wulf-pulse/components/admin/DetailModal.tsx
lorentz a98c0daf15 feat: classification labels in data browser + kiosk recurring revenue filter
- data-browser/companies: resolve classification picklist IDs to labels in
  table column and detail modal; also added to DetailModal COMPANY_GROUPS
- DetailModal: add 'classification' FieldType with color-coded badge map
- kiosk stats + activity: switch from label-based exclusion to ID-based
  allowlist (included_classifications). Only shows companies with
  classification IN (15,16,17,18,203,205,206,207,202,5,12)
  = managed service / recurring revenue tiers only
2026-03-30 14:56:02 -04:00

786 lines
40 KiB
TypeScript

'use client';
import { Dialog, DialogContent, DialogHeader, DialogTitle, DialogDescription } from '@/components/ui/dialog';
import { Badge } from '@/components/ui/badge';
import { Tabs, TabsList, TabsTrigger, TabsContent } from '@/components/ui/tabs';
import { Separator } from '@/components/ui/separator';
import { Calendar, Check, X, Copy, CheckCircle2, Code2, LayoutTemplate, ExternalLink, Phone, Globe, Loader2, User, Building2, MessageSquare, Clock } from 'lucide-react';
import { Button } from '@/components/ui/button';
import { useState, useEffect } from 'react';
// ── Static picklist maps (Autotask standard values from DB) ──────────────────
const PRIORITY_MAP: Record<number, { label: string; cls: string }> = {
2: { label: 'Critical', cls: 'bg-red-500/15 text-red-600 border border-red-500/30' },
3: { label: 'High', cls: 'bg-orange-500/15 text-orange-600 border border-orange-500/30' },
4: { label: 'Medium', cls: 'bg-yellow-500/15 text-yellow-700 border border-yellow-500/30' },
6: { label: 'Low', cls: 'bg-blue-500/15 text-blue-600 border border-blue-500/30' },
7: { label: 'Very Low', cls: 'bg-slate-500/15 text-slate-500 border border-slate-500/30' },
8: { label: 'Critical', cls: 'bg-red-500/15 text-red-600 border border-red-500/30' },
9: { label: 'High', cls: 'bg-orange-500/15 text-orange-600 border border-orange-500/30' },
10: { label: 'Medium', cls: 'bg-yellow-500/15 text-yellow-700 border border-yellow-500/30' },
11: { label: 'Low', cls: 'bg-blue-500/15 text-blue-600 border border-blue-500/30' },
};
const STATUS_COLOR: Record<string, string> = {
'New': 'bg-blue-500/15 text-blue-600 border border-blue-500/30',
'In Progress': 'bg-indigo-500/15 text-indigo-600 border border-indigo-500/30',
'Complete': 'bg-green-500/15 text-green-600 border border-green-500/30',
'Waiting Customer': 'bg-amber-500/15 text-amber-700 border border-amber-500/30',
'Waiting Materials': 'bg-orange-500/15 text-orange-600 border border-orange-500/30',
'Waiting Vendor': 'bg-orange-500/15 text-orange-600 border border-orange-500/30',
'Waiting Approval': 'bg-purple-500/15 text-purple-600 border border-purple-500/30',
'On Hold': 'bg-slate-500/15 text-slate-500 border border-slate-500/30',
'Escalate': 'bg-red-500/15 text-red-600 border border-red-500/30',
'Escalate to Wulf': 'bg-red-500/15 text-red-600 border border-red-500/30',
'Escalate to MC': 'bg-red-500/15 text-red-600 border border-red-500/30',
'Resource Assigned': 'bg-cyan-500/15 text-cyan-600 border border-cyan-500/30',
'Service Call Scheduled': 'bg-teal-500/15 text-teal-600 border border-teal-500/30',
'Dispatched': 'bg-teal-500/15 text-teal-600 border border-teal-500/30',
'Resolved <CSAT Survey>': 'bg-green-500/15 text-green-600 border border-green-500/30',
};
const SOURCE_MAP: Record<number, string> = {
[-2]: 'System', [-1]: 'Internal',
1: 'Phone', 2: 'Email', 4: 'Web Portal', 6: 'Monitoring Alert',
8: 'RMM Alert', 17: 'Chat', 21: 'API', 22: 'Automation',
27: 'In Person', 29: 'Client Portal', 30: 'Microsoft Teams',
31: 'Webhook', 33: 'Datto RMM', 34: 'Rewst', 35: 'TimeZest',
36: 'DeskDirector', 38: 'Huntress', 39: 'Blumira', 40: 'SentinelOne',
};
const CLASSIFICATION_MAP: Record<number, { label: string; cls: string }> = {
5: { label: 'Block Hour', cls: 'bg-sky-500/15 text-sky-600 border border-sky-500/30' },
9: { label: 'Canceled', cls: 'bg-slate-500/15 text-slate-500 border border-slate-500/30' },
202: { label: 'Co-Managed', cls: 'bg-cyan-500/15 text-cyan-600 border border-cyan-500/30' },
16: { label: 'Gold (Legacy)', cls: 'bg-yellow-500/15 text-yellow-600 border border-yellow-500/30' },
206: { label: 'IT Complete w/ Gold Security', cls: 'bg-amber-500/15 text-amber-600 border border-amber-500/30' },
207: { label: 'IT Core / Silver Security', cls: 'bg-blue-500/15 text-blue-600 border border-blue-500/30' },
203: { label: 'IT Foundation / Bronze Security', cls: 'bg-orange-500/15 text-orange-600 border border-orange-500/30' },
205: { label: 'IT Premier / Platinum Security', cls: 'bg-violet-500/15 text-violet-600 border border-violet-500/30' },
14: { label: 'Jeopardy Company', cls: 'bg-red-500/15 text-red-600 border border-red-500/30' },
201: { label: 'Partner', cls: 'bg-purple-500/15 text-purple-600 border border-purple-500/30' },
15: { label: 'Platinum (Legacy)', cls: 'bg-violet-500/15 text-violet-600 border border-violet-500/30' },
13: { label: 'Residential (no-pay)', cls: 'bg-slate-500/15 text-slate-500 border border-slate-500/30' },
17: { label: 'Silver (Legacy)', cls: 'bg-zinc-500/15 text-zinc-600 border border-zinc-500/30' },
12: { label: 'T&M', cls: 'bg-teal-500/15 text-teal-600 border border-teal-500/30' },
7: { label: 'Target', cls: 'bg-emerald-500/15 text-emerald-600 border border-emerald-500/30' },
200: { label: 'Tools Only', cls: 'bg-slate-500/15 text-slate-500 border border-slate-500/30' },
18: { label: 'Bronze (Legacy)', cls: 'bg-orange-500/15 text-orange-600 border border-orange-500/30' },
};
const COMPANY_TYPE_MAP: Record<number, { label: string; cls: string }> = {
1: { label: 'Customer', cls: 'bg-green-500/15 text-green-600 border border-green-500/30' },
2: { label: 'Lead', cls: 'bg-blue-500/15 text-blue-600 border border-blue-500/30' },
3: { label: 'Prospect', cls: 'bg-purple-500/15 text-purple-600 border border-purple-500/30' },
4: { label: 'Dead', cls: 'bg-slate-500/15 text-slate-500 border border-slate-500/30' },
6: { label: 'Cancelation', cls: 'bg-red-500/15 text-red-600 border border-red-500/30' },
7: { label: 'Vendor', cls: 'bg-orange-500/15 text-orange-600 border border-orange-500/30' },
8: { label: 'Partner', cls: 'bg-cyan-500/15 text-cyan-600 border border-cyan-500/30' },
};
// ── Live lookup types (fetched from DB) ───────────────────────────────────────
interface Lookups {
statuses: Record<number, string>;
resources: Record<number, string>;
companies: Record<number, string>;
issueTypes: Record<number, string>;
subIssueTypes: Record<number, string>;
queues: Record<number, string>;
configItems: Record<number, string>;
}
// ── Field metadata for formatted view ─────────────────────────────────────────
type FieldType = 'date' | 'bool' | 'status' | 'priority' | 'source' | 'queue' | 'company_type' | 'classification' | 'url' | 'phone' | 'hours' | 'id' | 'resource' | 'company' | 'issue_type' | 'sub_issue_type' | 'config_item';
type FieldGroup = {
label: string;
fields: Array<{ key: string; label: string; type?: FieldType }>;
paired?: string;
};
const TICKET_GROUPS: FieldGroup[] = [
{
label: 'Parties',
fields: [
{ key: 'company_id', label: 'Company', type: 'company' },
{ key: 'contact_id', label: 'Contact ID', type: 'id' },
{ key: 'assigned_resource_id', label: 'Assigned Resource', type: 'resource' },
{ key: 'configuration_item_id', label: 'Configuration Item', type: 'config_item' },
],
},
{
label: 'Details',
fields: [
{ key: 'priority', label: 'Priority', type: 'priority' },
{ key: 'source', label: 'Source', type: 'source' },
{ key: 'queue_id', label: 'Queue', type: 'queue' },
{ key: 'issue_type', label: 'Issue Type', type: 'issue_type' },
{ key: 'sub_issue_type', label: 'Sub-Issue Type', type: 'sub_issue_type' },
],
},
{
label: 'Dates & Time',
paired: 'System',
fields: [
{ key: 'create_date', label: 'Created', type: 'date' },
{ key: 'due_date_time', label: 'Due', type: 'date' },
{ key: 'last_activity_date', label: 'Last Activity', type: 'date' },
{ key: 'completed_date', label: 'Completed', type: 'date' },
{ key: 'estimated_hours', label: 'Estimated Hours', type: 'hours' },
],
},
{
label: 'System',
paired: 'Dates & Time',
fields: [
{ key: 'id', label: 'Record ID', type: 'id' },
{ key: 'synced_at', label: 'Synced At', type: 'date' },
{ key: 'is_deleted', label: 'Deleted', type: 'bool' },
],
},
];
const COMPANY_GROUPS: FieldGroup[] = [
{
label: 'Identity',
fields: [
{ key: 'company_name', label: 'Company Name' },
{ key: 'company_number', label: 'Company #' },
{ key: 'company_type', label: 'Type', type: 'company_type' },
{ key: 'classification', label: 'Classification', type: 'classification' },
{ key: 'is_active', label: 'Active', type: 'bool' },
],
},
{
label: 'Contact',
fields: [
{ key: 'phone', label: 'Phone', type: 'phone' },
{ key: 'alternate_phone1', label: 'Alt Phone 1', type: 'phone' },
{ key: 'alternate_phone2', label: 'Alt Phone 2', type: 'phone' },
{ key: 'fax', label: 'Fax', type: 'phone' },
{ key: 'web_site_url', label: 'Website', type: 'url' },
],
},
{
label: 'Address',
fields: [
{ key: 'address1', label: 'Address 1' },
{ key: 'address2', label: 'Address 2' },
{ key: 'city', label: 'City' },
{ key: 'state', label: 'State' },
{ key: 'postal_code', label: 'Postal Code' },
{ key: 'country', label: 'Country' },
],
},
{
label: 'System',
paired: 'Address',
fields: [
{ key: 'id', label: 'Record ID', type: 'id' },
{ key: 'synced_at', label: 'Synced At', type: 'date' },
{ key: 'is_deleted', label: 'Deleted', type: 'bool' },
],
},
];
// ── Helpers ────────────────────────────────────────────────────────────────────
function ColorBadge({ cls, children }: { cls: string; children: React.ReactNode }) {
return <span className={`inline-flex items-center rounded-full px-2.5 py-0.5 text-xs font-medium ${cls}`}>{children}</span>;
}
function resolveLabel(key: string, value: any, type: FieldType | undefined, lookups: Lookups): { display: React.ReactNode; isEmpty: boolean } {
if (value === null || value === undefined || value === '') {
return { display: <span className="text-muted-foreground/40 italic text-xs"></span>, isEmpty: true };
}
switch (type) {
case 'bool':
return {
display: value
? <ColorBadge cls="bg-green-500/15 text-green-600 border border-green-500/30"><Check className="w-3 h-3 mr-1" />Yes</ColorBadge>
: <ColorBadge cls="bg-slate-500/15 text-slate-500 border border-slate-500/30"><X className="w-3 h-3 mr-1" />No</ColorBadge>,
isEmpty: false,
};
case 'date': {
try {
const d = new Date(value);
return {
display: (
<span className="inline-flex items-center gap-1.5 text-sm">
<Calendar className="w-3.5 h-3.5 text-muted-foreground" />
{d.toLocaleDateString(undefined, { year: 'numeric', month: 'short', day: 'numeric' })}
</span>
),
isEmpty: false,
};
} catch { break; }
}
case 'status': {
const label = lookups.statuses[Number(value)] ?? `Status ${value}`;
const cls = STATUS_COLOR[label] ?? 'bg-muted text-muted-foreground border border-border';
return { display: <ColorBadge cls={cls}>{label}</ColorBadge>, isEmpty: false };
}
case 'priority': {
const p = PRIORITY_MAP[Number(value)];
return { display: <ColorBadge cls={p?.cls ?? 'bg-muted text-muted-foreground border border-border'}>{p?.label ?? `Priority ${value}`}</ColorBadge>, isEmpty: false };
}
case 'source': {
const label = SOURCE_MAP[Number(value)] ?? `Source ${value}`;
return { display: <ColorBadge cls="bg-violet-500/15 text-violet-600 border border-violet-500/30">{label}</ColorBadge>, isEmpty: false };
}
case 'queue': {
const qLabel = lookups.queues[Number(value)] ?? `Queue ${value}`;
return { display: <ColorBadge cls="bg-indigo-500/15 text-indigo-600 border border-indigo-500/30">{qLabel}</ColorBadge>, isEmpty: false };
}
case 'company_type': {
const ct = COMPANY_TYPE_MAP[Number(value)];
return { display: <ColorBadge cls={ct?.cls ?? 'bg-muted text-muted-foreground border border-border'}>{ct?.label ?? `Type ${value}`}</ColorBadge>, isEmpty: false };
}
case 'classification': {
const cl = CLASSIFICATION_MAP[Number(value)];
return { display: <ColorBadge cls={cl?.cls ?? 'bg-muted text-muted-foreground border border-border'}>{cl?.label ?? `Classification ${value}`}</ColorBadge>, isEmpty: false };
}
case 'resource': {
const name = lookups.resources[Number(value)];
return {
display: name
? <span className="inline-flex items-center gap-1.5 text-sm"><User className="w-3.5 h-3.5 text-muted-foreground" />{name}</span>
: <span className="font-mono text-xs bg-muted px-2 py-0.5 rounded">{value}</span>,
isEmpty: false,
};
}
case 'company': {
const name = lookups.companies[Number(value)];
return {
display: name
? <span className="inline-flex items-center gap-1.5 text-sm"><Building2 className="w-3.5 h-3.5 text-muted-foreground" />{name}</span>
: <span className="font-mono text-xs bg-muted px-2 py-0.5 rounded">{value}</span>,
isEmpty: false,
};
}
case 'issue_type': {
const label = lookups.issueTypes[Number(value)] ?? `Issue ${value}`;
return { display: <ColorBadge cls="bg-sky-500/15 text-sky-600 border border-sky-500/30">{label}</ColorBadge>, isEmpty: false };
}
case 'sub_issue_type': {
const label = lookups.subIssueTypes[Number(value)] ?? `Sub-Issue ${value}`;
return { display: <ColorBadge cls="bg-sky-500/10 text-sky-500 border border-sky-500/20">{label}</ColorBadge>, isEmpty: false };
}
case 'config_item': {
const name = lookups.configItems[Number(value)];
return {
display: name
? <span className="text-sm">{name}</span>
: <span className="font-mono text-xs bg-muted px-2 py-0.5 rounded">{value}</span>,
isEmpty: false,
};
}
case 'url':
return {
display: (
<a href={String(value).startsWith('http') ? value : `https://${value}`} target="_blank" rel="noopener noreferrer"
className="inline-flex items-center gap-1 text-sm text-blue-500 hover:underline">
<Globe className="w-3.5 h-3.5" />{value}<ExternalLink className="w-3 h-3" />
</a>
),
isEmpty: false,
};
case 'phone':
return {
display: (
<a href={`tel:${value}`} className="inline-flex items-center gap-1 text-sm hover:underline">
<Phone className="w-3.5 h-3.5 text-muted-foreground" />{value}
</a>
),
isEmpty: false,
};
case 'id':
return { display: <span className="font-mono text-xs bg-muted px-2 py-0.5 rounded">{value}</span>, isEmpty: false };
case 'hours':
return { display: <span className="text-sm">{Number(value).toFixed(1)} hrs</span>, isEmpty: false };
}
if (typeof value === 'string' && value.match(/^\d{4}-\d{2}-\d{2}/)) {
return resolveLabel(key, value, 'date', lookups);
}
return { display: <span className="text-sm">{String(value)}</span>, isEmpty: false };
}
function detectGroups(data: Record<string, any>): FieldGroup[] {
if ('ticket_number' in data) return TICKET_GROUPS;
if ('company_name' in data) return COMPANY_GROUPS;
return [{ label: 'Fields', fields: Object.keys(data).map(k => ({ key: k, label: k })) }];
}
const EMPTY_LOOKUPS: Lookups = { statuses: {}, resources: {}, companies: {}, issueTypes: {}, subIssueTypes: {}, queues: {}, configItems: {} };
// ── Component ──────────────────────────────────────────────────────────────────
interface DetailModalProps {
open: boolean;
onOpenChange: (open: boolean) => void;
title: string;
data: Record<string, any> | null;
fields?: Array<{ key: string; label: string; render?: (value: any) => React.ReactNode }>;
}
export default function DetailModal({ open, onOpenChange, title, data, fields }: DetailModalProps) {
const [copiedField, setCopiedField] = useState<string | null>(null);
const [lookups, setLookups] = useState<Lookups>(EMPTY_LOOKUPS);
const [lookupsLoading, setLookupsLoading] = useState(false);
const [notes, setNotes] = useState<any[]>([]);
const [notesLoading, setNotesLoading] = useState(false);
const [timeEntries, setTimeEntries] = useState<any[]>([]);
const [timeEntriesLoading, setTimeEntriesLoading] = useState(false);
useEffect(() => {
if (!open) return;
setLookupsLoading(true);
fetch('/api/data/lookups')
.then(r => r.json())
.then(d => {
setLookups({
statuses: Object.fromEntries((d.statuses ?? []).map((r: any) => [r.value, r.label])),
resources: Object.fromEntries((d.resources ?? []).map((r: any) => [r.id, r.name])),
companies: Object.fromEntries((d.companies ?? []).map((r: any) => [r.id, r.name])),
issueTypes: Object.fromEntries((d.issueTypes ?? []).map((r: any) => [r.value, r.label])),
subIssueTypes:Object.fromEntries((d.subIssueTypes?? []).map((r: any) => [r.value, r.label])),
queues: Object.fromEntries((d.queues ?? []).map((r: any) => [r.value, r.label])),
configItems: Object.fromEntries((d.configItems ?? []).map((r: any) => [r.id, r.name])),
});
})
.catch(() => {})
.finally(() => setLookupsLoading(false));
if (data && 'ticket_number' in data && data.id) {
setNotesLoading(true);
fetch(`/api/data/ticket-notes?ticket_id=${data.id}&sort_by=create_date_time&sort_order=asc&limit=200`)
.then(r => r.json())
.then(d => setNotes(d.ticketNotes ?? []))
.catch(() => setNotes([]))
.finally(() => setNotesLoading(false));
setTimeEntriesLoading(true);
fetch(`/api/data/time-entries?ticket_id=${data.id}&sort_by=entry_date&sort_order=asc&limit=200`)
.then(r => r.json())
.then(d => setTimeEntries(d.timeEntries ?? []))
.catch(() => setTimeEntries([]))
.finally(() => setTimeEntriesLoading(false));
} else {
setNotes([]);
setTimeEntries([]);
}
}, [open]);
if (!data) return null;
const copyToClipboard = (text: string, fieldKey: string) => {
navigator.clipboard.writeText(text);
setCopiedField(fieldKey);
setTimeout(() => setCopiedField(null), 2000);
};
const groups = detectGroups(data);
// Raw tab: all fields
const rawFields = fields || Object.keys(data).map(k => ({ key: k, label: k, render: undefined }));
const renderRaw = (value: any): React.ReactNode => {
if (value === null || value === undefined) return <span className="text-muted-foreground/50 italic text-xs">null</span>;
if (typeof value === 'boolean') return <Badge variant={value ? 'default' : 'secondary'}>{value ? 'true' : 'false'}</Badge>;
if (typeof value === 'object') return <pre className="text-xs bg-muted p-2 rounded border overflow-x-auto">{JSON.stringify(value, null, 2)}</pre>;
return <span className="text-sm font-mono">{String(value)}</span>;
};
return (
<Dialog open={open} onOpenChange={onOpenChange}>
<DialogContent className="max-w-7xl max-h-[90vh] overflow-hidden flex flex-col gap-0 p-0 border-2 border-blue-500/70 shadow-[0_0_0_1px_rgba(59,130,246,0.15),0_20px_60px_-10px_rgba(59,130,246,0.25)]">
{/* Header */}
<div className="px-6 pt-5 pb-4 border-b">
{'ticket_number' in data ? (
<div className="flex items-start justify-between gap-6 pr-8">
<div className="min-w-0">
<div className="flex items-baseline gap-2 flex-wrap">
<span className="font-mono text-sm font-semibold text-muted-foreground shrink-0">{data.ticket_number}</span>
<DialogTitle className="text-xl font-bold leading-tight" style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>{data.title}</DialogTitle>
</div>
</div>
<div className="shrink-0 flex flex-col items-end gap-1">
{(() => {
const label = lookups.statuses[Number(data.status)] ?? `Status ${data.status}`;
const cls = STATUS_COLOR[label] ?? 'bg-muted text-muted-foreground border border-border';
return <ColorBadge cls={cls}>{label}</ColorBadge>;
})()}
</div>
</div>
) : (
<div className="flex items-start justify-between gap-4 pr-8">
<div>
<DialogTitle className="text-2xl font-bold">{title}</DialogTitle>
<DialogDescription className="mt-1">
Record ID: <span className="font-mono">{data.id}</span>
</DialogDescription>
</div>
{'is_active' in data && (
<ColorBadge cls={data.is_active ? 'bg-green-500/15 text-green-600 border border-green-500/30' : 'bg-slate-500/15 text-slate-500 border border-slate-500/30'}>
{data.is_active ? 'Active' : 'Inactive'}
</ColorBadge>
)}
</div>
)}
</div>
{/* Tabs */}
<Tabs defaultValue="formatted" className="flex flex-col flex-1 overflow-hidden">
<div className="px-6 pt-3 pb-0 border-b">
<TabsList className="h-9">
<TabsTrigger value="formatted" className="gap-1.5">
<LayoutTemplate className="w-3.5 h-3.5" />
Formatted
</TabsTrigger>
{'ticket_number' in data && (
<TabsTrigger value="time" className="gap-1.5">
<Clock className="w-3.5 h-3.5" />
Time
{timeEntries.length > 0 && (
<span className="ml-1 rounded-full bg-blue-500/20 text-blue-600 text-xs px-1.5 py-0.5 font-medium">
{timeEntries.reduce((s, e) => s + (parseFloat(e.hours_worked) || 0), 0).toFixed(1)}h
</span>
)}
</TabsTrigger>
)}
{'ticket_number' in data && (
<TabsTrigger value="notes" className="gap-1.5">
<MessageSquare className="w-3.5 h-3.5" />
Notes
{notes.length > 0 && (
<span className="ml-1 rounded-full bg-blue-500/20 text-blue-600 text-xs px-1.5 py-0.5 font-medium">{notes.length}</span>
)}
</TabsTrigger>
)}
<TabsTrigger value="raw" className="gap-1.5">
<Code2 className="w-3.5 h-3.5" />
Raw
</TabsTrigger>
</TabsList>
</div>
{/* ── Formatted Tab ── */}
<TabsContent value="formatted" className="flex-1 overflow-y-auto px-6 py-4 mt-0">
<div className="space-y-6">
{(() => {
const rendered = new Set<string>();
return groups.map((group) => {
if (rendered.has(group.label)) return null;
const visibleFields = group.fields.filter(f => f.key in data);
if (visibleFields.length === 0) return null;
// Inline badge row for Details group
if (group.label === 'Details') {
return (
<div key="Details">
<h3 className="text-xs font-semibold uppercase tracking-wider text-muted-foreground mb-3">Details</h3>
<div className="rounded-lg border overflow-hidden">
<div className="flex flex-wrap gap-x-6 gap-y-3 px-4 py-3">
{visibleFields.map((field) => {
const value = data[field.key];
const { display, isEmpty } = resolveLabel(field.key, value, field.type, lookups);
if (isEmpty) return null;
return (
<div key={field.key} className="flex items-center gap-1.5">
<span className="text-xs text-muted-foreground">{field.label}:</span>
{display}
</div>
);
})}
</div>
</div>
</div>
);
}
const pairedGroup = group.paired ? groups.find(g => g.label === group.paired) : null;
const pairedVisible = pairedGroup ? pairedGroup.fields.filter(f => f.key in data) : [];
const isPaired = !!pairedGroup && pairedVisible.length > 0;
if (isPaired) {
rendered.add(group.label);
rendered.add(pairedGroup!.label);
}
const renderGroupTable = (g: FieldGroup, fields: typeof visibleFields) => (
<div key={g.label} className="flex-1 min-w-0">
<h3 className="text-xs font-semibold uppercase tracking-wider text-muted-foreground mb-3">{g.label}</h3>
<div className="rounded-lg border overflow-hidden">
{fields.map((field, idx) => {
const value = data[field.key];
const { display, isEmpty } = resolveLabel(field.key, value, field.type, lookups);
const stringValue = value !== null && value !== undefined ? String(value) : '';
return (
<div key={field.key}>
{idx > 0 && <Separator />}
<div className="group grid grid-cols-[140px_1fr] items-start">
<div className="px-3 py-2.5 bg-muted/40 text-xs font-medium text-muted-foreground border-r truncate">
{field.label}
</div>
<div className="px-3 py-2.5 flex items-start justify-between gap-2 min-w-0 overflow-hidden">
<div className={`flex-1 min-w-0 ${isEmpty ? 'opacity-40' : ''}`} style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>
{display}
</div>
{stringValue && !isEmpty && (
<Button variant="ghost" size="icon"
className="h-5 w-5 opacity-0 group-hover:opacity-100 transition-opacity shrink-0"
onClick={() => copyToClipboard(stringValue, `${g.label}-${field.key}`)}
>
{copiedField === `${g.label}-${field.key}`
? <CheckCircle2 className="w-3 h-3 text-green-500" />
: <Copy className="w-3 h-3" />}
</Button>
)}
</div>
</div>
</div>
);
})}
</div>
</div>
);
if (isPaired) {
return (
<div key={group.label} className="grid grid-cols-2 gap-4">
{renderGroupTable(group, visibleFields)}
{renderGroupTable(pairedGroup!, pairedVisible)}
</div>
);
}
return (
<div key={group.label}>
<h3 className="text-xs font-semibold uppercase tracking-wider text-muted-foreground mb-3">{group.label}</h3>
<div className="rounded-lg border overflow-hidden">
{visibleFields.map((field, idx) => {
const value = data[field.key];
const { display, isEmpty } = resolveLabel(field.key, value, field.type, lookups);
const stringValue = value !== null && value !== undefined ? String(value) : '';
return (
<div key={field.key}>
{idx > 0 && <Separator />}
<div className="group grid grid-cols-[220px_1fr] items-start">
<div className="px-4 py-3 bg-muted/40 text-sm font-medium text-muted-foreground border-r">
{field.label}
</div>
<div className="px-4 py-3 flex items-start justify-between gap-2 min-w-0 overflow-hidden">
<div className={`flex-1 min-w-0 ${isEmpty ? 'opacity-40' : ''}`} style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>
{display}
</div>
{stringValue && !isEmpty && (
<Button variant="ghost" size="icon"
className="h-6 w-6 opacity-0 group-hover:opacity-100 transition-opacity shrink-0"
onClick={() => copyToClipboard(stringValue, field.key)}
>
{copiedField === field.key
? <CheckCircle2 className="w-3.5 h-3.5 text-green-500" />
: <Copy className="w-3.5 h-3.5" />}
</Button>
)}
</div>
</div>
</div>
);
})}
</div>
</div>
);
});
})()}
{/* Description block for tickets */}
{'description' in data && data.description && (
<div>
<h3 className="text-xs font-semibold uppercase tracking-wider text-muted-foreground mb-3">Description</h3>
<div className="rounded-lg border p-4 text-sm whitespace-pre-wrap leading-relaxed text-muted-foreground break-words overflow-hidden" style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>
{data.description}
</div>
</div>
)}
</div>
</TabsContent>
{/* ── Time Entries Tab ── */}
<TabsContent value="time" className="flex-1 overflow-y-auto px-6 py-4 mt-0">
{timeEntriesLoading ? (
<div className="flex items-center justify-center py-12">
<Loader2 className="w-5 h-5 animate-spin text-muted-foreground" />
</div>
) : timeEntries.length === 0 ? (
<div className="flex flex-col items-center justify-center py-12 text-muted-foreground gap-2">
<Clock className="w-8 h-8 opacity-30" />
<p className="text-sm">No time entries on this ticket</p>
</div>
) : (
<div className="space-y-2">
{/* Summary bar */}
<div className="rounded-lg border px-4 py-3 flex items-center gap-6 bg-muted/30 mb-4">
<div className="flex items-center gap-1.5 text-sm">
<Clock className="w-4 h-4 text-muted-foreground" />
<span className="font-semibold">{timeEntries.reduce((s, e) => s + (parseFloat(e.hours_worked) || 0), 0).toFixed(2)}</span>
<span className="text-muted-foreground">total hours</span>
</div>
<div className="text-sm text-muted-foreground">{timeEntries.length} {timeEntries.length === 1 ? 'entry' : 'entries'}</div>
<div className="text-sm text-muted-foreground">
{timeEntries.filter(e => e.billable).length} billable
</div>
</div>
{/* Entry rows */}
<div className="rounded-lg border overflow-hidden">
{timeEntries.map((entry, idx) => (
<div key={entry.id}>
{idx > 0 && <Separator />}
<div className="px-4 py-3 grid grid-cols-[1fr_auto] gap-4 items-start">
<div className="space-y-1 min-w-0">
<div className="flex items-center gap-2 flex-wrap">
{entry.resource_name && (
<span className="inline-flex items-center gap-1 text-sm font-medium">
<User className="w-3.5 h-3.5 text-muted-foreground" />
{entry.resource_name}
</span>
)}
{entry.billable && (
<span className="inline-flex items-center rounded-full px-2 py-0.5 text-xs font-medium bg-green-500/15 text-green-600 border border-green-500/30">Billable</span>
)}
{entry.approved && (
<span className="inline-flex items-center rounded-full px-2 py-0.5 text-xs font-medium bg-blue-500/15 text-blue-600 border border-blue-500/30">Approved</span>
)}
</div>
{entry.notes && (
<p className="text-sm text-muted-foreground" style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>{entry.notes}</p>
)}
</div>
<div className="shrink-0 flex flex-col items-end gap-1">
<span className="text-sm font-semibold tabular-nums">
{parseFloat(entry.hours_worked).toFixed(2)}h
</span>
{entry.entry_date && (
<span className="inline-flex items-center gap-1 text-xs text-muted-foreground">
<Calendar className="w-3 h-3" />
{new Date(entry.entry_date).toLocaleDateString(undefined, { month: 'short', day: 'numeric', year: 'numeric' })}
</span>
)}
</div>
</div>
</div>
))}
</div>
</div>
)}
</TabsContent>
{/* ── Notes Tab ── */}
<TabsContent value="notes" className="flex-1 overflow-y-auto px-6 py-4 mt-0">
{notesLoading ? (
<div className="flex items-center justify-center py-12">
<Loader2 className="w-5 h-5 animate-spin text-muted-foreground" />
</div>
) : notes.length === 0 ? (
<div className="flex flex-col items-center justify-center py-12 text-muted-foreground gap-2">
<MessageSquare className="w-8 h-8 opacity-30" />
<p className="text-sm">No notes on this ticket</p>
</div>
) : (
<div className="space-y-3">
{notes.map((note) => {
const publishCls: Record<number, string> = {
1: 'bg-green-500/15 text-green-600 border border-green-500/30',
2: 'bg-amber-500/15 text-amber-700 border border-amber-500/30',
4: 'bg-slate-500/15 text-slate-500 border border-slate-500/30',
};
const publishLabel: Record<number, string> = {
1: 'All Users', 2: 'Internal', 4: 'Internal Only',
};
return (
<div key={note.id} className="rounded-lg border p-4 space-y-2">
<div className="flex items-start justify-between gap-3">
<div className="flex items-center gap-2 flex-wrap">
{note.creator_name && (
<span className="inline-flex items-center gap-1 text-sm font-medium">
<User className="w-3.5 h-3.5 text-muted-foreground" />
{note.creator_name}
</span>
)}
{note.publish != null && (
<span className={`inline-flex items-center rounded-full px-2 py-0.5 text-xs font-medium ${publishCls[note.publish] ?? 'bg-muted text-muted-foreground border border-border'}`}>
{publishLabel[note.publish] ?? `Publish ${note.publish}`}
</span>
)}
{note.title && (
<span className="text-sm font-semibold text-foreground">{note.title}</span>
)}
</div>
{note.create_date_time && (
<span className="inline-flex items-center gap-1 text-xs text-muted-foreground shrink-0">
<Calendar className="w-3 h-3" />
{new Date(note.create_date_time).toLocaleDateString(undefined, { year: 'numeric', month: 'short', day: 'numeric' })}
{' '}
{new Date(note.create_date_time).toLocaleTimeString(undefined, { hour: '2-digit', minute: '2-digit' })}
</span>
)}
</div>
{note.description && (
<div className="text-sm text-muted-foreground whitespace-pre-wrap leading-relaxed border-t pt-2" style={{overflowWrap:'anywhere', wordBreak:'break-word'}}>
{note.description}
</div>
)}
</div>
);
})}
</div>
)}
</TabsContent>
{/* ── Raw Tab ── */}
<TabsContent value="raw" className="flex-1 overflow-y-auto px-6 py-4 mt-0">
<div className="rounded-lg border overflow-hidden">
{rawFields.map((field, idx) => {
const value = data[field.key];
const stringValue = value !== null && value !== undefined ? String(value) : '';
return (
<div key={field.key}>
{idx > 0 && <Separator />}
<div className="group grid grid-cols-[220px_1fr] items-start">
<div className="px-4 py-2.5 bg-muted/40 text-xs font-mono text-muted-foreground border-r">
{field.key}
</div>
<div className="px-4 py-2.5 flex items-start justify-between gap-2 min-w-0">
<div className="flex-1 min-w-0 break-words">
{field.render ? field.render(value) : renderRaw(value)}
</div>
{stringValue && (
<Button
variant="ghost"
size="icon"
className="h-6 w-6 opacity-0 group-hover:opacity-100 transition-opacity shrink-0"
onClick={() => copyToClipboard(stringValue, `raw-${field.key}`)}
>
{copiedField === `raw-${field.key}`
? <CheckCircle2 className="w-3.5 h-3.5 text-green-500" />
: <Copy className="w-3.5 h-3.5" />}
</Button>
)}
</div>
</div>
</div>
);
})}
</div>
</TabsContent>
</Tabs>
</DialogContent>
</Dialog>
);
}