lorentz
3bfda9e585
Full implementation of the Howl email triage system: - Microsoft Graph API integration with MSAL auth (client-credentials and delegated modes) - Claude LLM classification via tool use for structured output - PostgreSQL database with customers, vendors, whitelist, and email_log tables - Alembic migration for full schema - APScheduler daemon with graceful shutdown - Typer CLI (run, dry-run, status commands) - Business rule classifier with overrides (whitelist protection, low-confidence fallback) - Action executor (move to folders, flag, escalate with webhook) - 35 passing unit tests - README, SETUP, and NEXT_STEPS documentation Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
65 lines
2.3 KiB
JSON
65 lines
2.3 KiB
JSON
{
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"customer_inquiry": {
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"classification": "customer_inquiry",
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"confidence": 0.95,
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"action": "move_customer",
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"reasoning": "This is a known customer following up on an order. Should be routed to the Customers folder for response.",
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"priority": "normal",
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"requires_human_review": false,
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"tags": ["order-followup", "customer-service"]
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},
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"vendor_invoice": {
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"classification": "vendor_invoice",
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"confidence": 0.97,
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"action": "move_vendor",
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"reasoning": "Invoice from a known vendor with a specific invoice number and payment details. Route to Vendors folder.",
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"priority": "normal",
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"requires_human_review": true,
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"tags": ["invoice", "payment-due"]
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},
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"spam": {
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"classification": "spam",
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"confidence": 0.98,
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"action": "move_spam",
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"reasoning": "Classic spam characteristics: gift card offer, urgency language, unknown sender domain.",
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"priority": "low",
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"requires_human_review": false,
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"tags": ["gift-card-scam", "promotional"]
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},
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"phishing": {
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"classification": "phishing",
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"confidence": 0.96,
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"action": "move_spam",
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"reasoning": "Phishing attempt: impersonates Microsoft using a suspicious domain, requests credential verification.",
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"priority": "high",
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"requires_human_review": true,
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"tags": ["phishing", "credential-theft", "impersonation"]
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},
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"urgent": {
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"classification": "urgent_action_required",
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"confidence": 0.93,
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"action": "escalate",
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"reasoning": "Known customer reporting production system outage. Requires immediate human attention.",
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"priority": "urgent",
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"requires_human_review": true,
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"tags": ["production-outage", "customer-escalation"]
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},
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"low_confidence": {
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"classification": "unknown",
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"confidence": 0.45,
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"action": "move_review",
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"reasoning": "Cannot determine the nature of this email with sufficient confidence. Human review recommended.",
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"priority": "normal",
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"requires_human_review": true,
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"tags": []
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},
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"newsletter": {
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"classification": "newsletter",
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"confidence": 0.92,
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"action": "move_spam",
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"reasoning": "Unsolicited newsletter from an unknown sender. Contains unsubscribe link.",
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"priority": "low",
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"requires_human_review": false,
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"tags": ["newsletter", "marketing"]
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}
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}
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