- Header always visible: ticket icon, number, title (truncated), ExternalLink icon
to Autotask, X close button — all in a fixed top bar
- showCloseButton={false} on DialogContent, replaced with custom header buttons
- Modal is now flex-col h-85vh: header shrinks-to-content, body scrolls
- Removed Close/Open in Autotask bottom action bar entirely
- LinkedText component splits on newlines and converts raw URLs to clickable
links showing just the hostname (e.g. 'ct.sendgrid.net' instead of full URL)
- [overflow-wrap:anywhere] on all text content (more aggressive than break-words)
- w-0 flex-1 on timeline item content divs to prevent flex children expanding
past container boundary
- Applied to description, resolution, note bodies, time entry notes
- Merge notes + time entries into single chronological timeline
- Time entries: blue clock icon, hours badge, resource name, summary
- Human notes: green user icon, creator name, title + body
- System notes (noteType 13/91/93/94/99/101): bot icon, dimmed, hidden by default
- 'Show/Hide system notes' toggle with count badge appears only when system notes exist
- Both data sources fetched in parallel on first expand, cached for session
- New GET /api/tickets/[id]/notes: fetches TicketNotes from Autotask,
enriches with creator resource names, sorted newest first
- Modal: collapsible Notes section (lazy fetch on expand, shows count badge)
- Modal: collapsible Time Entries section (lazy fetch, count + total hours in header)
- Both sections fetch once and cache for the modal session
- Ticket [id] route: resolve statusLabel/priorityLabel via getTicketStatusPicklist()
and getTicketPriorityPicklist() with module-level cache (fetched once per deploy)
- Modal: remove subtitle, move ticket# and title into header, compact single-row
metadata (status badge + priority badge + assigned resource), dates in 2-col grid,
smaller buttons
- Enable Better Auth middleware (was bypassed with return NextResponse.next())
- Re-enable AuthProvider in root layout
- Add public routes for webhooks, sync, kiosk, QBO, legal, health endpoints
- Set Microsoft Entra ID credentials and production Better Auth URLs
- Hide Engagement and Admin nav sections from non-super-admins
- Fix auth DB columns: snake_case → camelCase for Better Auth compatibility
- Add twoFactorEnabled column to user table
- Formatted tab: grouped sections (Overview, Parties, Classification, Dates, System)
- ID-to-label resolution for status, priority, source, queue, company type
- Elegant bordered table layout with muted label column
- Clickable phone/URL fields, monospace IDs, formatted dates
- Description rendered in its own block for tickets
- Raw tab: all fields with monospace keys, copy-on-hover
- Auto-detects ticket vs company data for appropriate grouping
- Shadcn Tabs, Separator, Badge used throughout
- Removed sm:max-w-lg default that was overriding max-w-7xl in DetailModal
- DialogContent now respects whatever max-w class is passed via className
- Fixes data browser detail modal not widening as expected
- Restructured ticker to show ticket number and title on first line
- Company name now displays on second line below ticket
- Adjusted ticker speed slider range: 8s-120s (was 10s-120s)
- Changed step from 5s to 2s for finer speed control
- Allows 25% faster speed adjustment (down to 8s)
- Better two-line layout for improved readability
- Added translate3d(0,0,0) for hardware acceleration
- Added font smoothing for better rendering
- Reduced default ticker speed from 60s to 30s (2x faster)
- Improved animation smoothness to reduce jitter
- Better GPU acceleration with backface-visibility and willChange
- Changed from max-w-6xl to container mx-auto
- Restored left-4 and right-4 positioning for logo and theme toggle
- Navigation edges now align perfectly with dashboard card edges
- Matches the same container padding used throughout the app
- Removed container class, using max-w-6xl with px-4 directly
- Changed absolute positioning from left-4/right-4 to left-0/right-0
- Navigation edges now align perfectly with card edges
- Logo lines up with Dashboard text on left
- Theme toggle aligns with card edge on right
- Added max-w-6xl to navigation container
- Navigation now aligns with KPI cards on wide screens
- Prevents navigation from stretching too wide
- Maintains consistent layout alignment
- Replaced Pulse icon with Wulf logo on left side of navbar
- Removed duplicate logo from right side
- Corrected alt text from 'Wulff' to 'Wulf'
- Logo now appears next to Pulse branding on left
- Added Wulff logo (W_RGB.png) to public directory
- Updated favicon to use Wulff logo
- Added logo to upper right of navigation bar (h-10)
- Logo appears next to theme toggle
- Links to home page when clicked
- Increased ticket number font from text-lg to text-2xl
- Increased company name font from text-sm to text-lg
- Increased ticket title font from text-xs to text-base
- Increased padding on ticket cards for better spacing
- Fixed company ID to name conversion in settings page
- Ensure excluded_company_ids are parsed as numbers for proper lookup
- Show company name and ticket title for top 3 tickets per category
- Critical tickets sorted by priority then create date
- Waiting tickets sorted by oldest activity
- Stale tickets sorted by oldest activity
- Overdue tickets sorted by most overdue
- Closed tickets sorted by most recent
- Adjusted card layout to accommodate ticket list
- Created /kiosk route with full-screen display
- Added API endpoints for stats and activity feed
- Built cycling KPI display with 12 metrics
- Added scrolling ticker for ticket activity
- Implemented UI-configurable cycle interval (3-15s, default 7s)
- Focus on critical tickets and business metrics
- Added navigation link from dashboard
- Dark theme optimized for TV viewing
Changed navigation layout from spread (justify-between) to centered:
- Logo positioned absolutely on the left
- Navigation menu centered with mx-auto
- Right actions positioned absolutely on the right
- Container uses justify-center for proper centering
- Separate Sync Status and Sync History into tabs with icons
- Fix pagination in sync history by adding offset parameter
- Update getSyncHistory to support offset for proper pagination
- Update API endpoint to pass offset parameter
- Previous/Next buttons now work correctly to navigate pages
This improves UX by organizing the sync page into logical sections
and enables users to browse through historical sync records.
- Add admin dashboard with sync controls and data browser
- Implement RMM, Auvik, and Addigy organization mappings
- Add chunked ticket sync with progress tracking
- Implement entity sync service with rate limiting
- Add analytics engine and performance optimizer
- Create data browser for all PSA entities
- Add navigation components and UI improvements
- Implement background processing and sync services
- Add comprehensive documentation and migration scripts
- Update configuration items with multi-system support
- Enhance contact management and purchase history
- Add issue type assignment and LLM analyzer
- Improve error handling and logging utilities
- Renamed project from PSA-Utils to Pulse
- Moved all app files from autotask-app/ to root
- Updated package.json name to 'pulse'
- Updated Docker container names to pulse-app and pulse-redis
- Updated Docker network name to pulse-network
