19 KiB
| phase | verified | status | score | gaps | human_verification | ||||||||||||||||||||||||||||||||||||||||||
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| 04-tickets-restyle | 2026-05-03T22:15:02Z | passed | 5/5 must-haves verified |
|
Phase 4: Tickets Restyle Verification Report
Phase Goal: A manager triages tickets on a phone with a collapsible filter bar that deep-links via URL, priority-coloured rows, and infinite scroll — and the detail page header matches the new shell. Verified: 2026-05-03T22:15:02Z Status: human_needed Re-verification: No — initial verification
Goal Achievement
Observable Truths (from Roadmap Success Criteria)
| # | Truth | Status | Evidence |
|---|---|---|---|
| 1 | Tickets page opens with filter strip collapsed; expanding reveals status, priority, queue, mine toggle; changing any filter updates the URL (deep link works on reload) | ✓ VERIFIED | TicketFilterStrip uses useState(false) as Collapsible default; router.replace() called in filter effect; parseFilterFromSearch() hydrates state from useSearchParams() on mount; filterToSearch() serializes all 5 params |
| 2 | Each list row has a left-edge stripe matching priority (Critical/High/Medium/Low → red/orange/amber/slate) and shows ticket #, title, company, age, and assignee | ✓ VERIFIED | PRIORITY_BORDER record maps {1: 'border-red-500', 2: 'border-orange-400', 3: 'border-amber-400', 4: 'border-slate-300'}; border-l-4 applied to Link wrapper; row renders ticket_number, title, company_name, relTime(last_activity_date), initials avatar from assigned_to |
| 3 | Single-tapping a row navigates to /mobile/tickets/[id] |
✓ VERIFIED | Each row is a <Link href={/mobile/tickets/${t.id}}> — native Next.js navigation |
| 4 | Scrolling to the bottom auto-loads next ~25 rows (no Next button); a Load more fallback button is visible/focusable for accessibility | ✓ VERIFIED | IntersectionObserver with rootMargin: '200px' on sentinelRef; guard loadingMore || !hasMore; focusable <button aria-label="Load more tickets"> always rendered when hasMore |
| 5 | Detail page header uses new shell styling (back chevron + breadcrumb); body remains largely unchanged | ✓ VERIFIED | Three-slot header: ArrowLeft+Tickets button (router.back()), "Tickets / #" + ticket_number breadcrumb, ExternalLink anchor to /analyzer/ticket/{id}; TimelineCard, fmtDate, renderContent, stats grid, description Collapsible, and timeline all preserved verbatim (D-19) |
Score: 5/5 truths verified
Required Artifacts
| Artifact | Expected | Status | Details |
|---|---|---|---|
app/api/mobile/tickets/route.ts |
Cursor-paginated endpoint exporting MobileTicket and MobileTicketListResponse |
✓ VERIFIED | Exports both interfaces; { tickets, nextCursor, hasMore } envelope; requireAuth() gate; Math.min(25,...) cap; ORDER BY t.last_activity_date DESC NULLS LAST, t.id DESC; no OFFSET; getMobileCompanyFilter() preserved |
components/mobile/TicketFilterStrip.tsx |
Collapsible filter strip with controlled prop contract | ✓ VERIFIED | Exports TicketFilterStrip, TicketFilterValue, QueueOption, TicketFilterStripProps; uses @/components/ui/collapsible; sticky top-0 bg-background z-10; all four filter controls; "Clear all" button; phase 04 comment block |
components/mobile/TicketRowSkeleton.tsx |
Skeleton placeholder row matching priority-stripe layout | ✓ VERIFIED | border-l-4 border-muted; 3 Skeleton lines matching row shape; phase 04 comment block |
app/mobile/tickets/page.tsx |
Mobile tickets list page wired to filter strip + cursor API | ✓ VERIFIED | 310-line implementation; Suspense + MobileTicketsInner pattern; all 5 filter params URL-synced; IntersectionObserver; two empty states; toast.error in both catch blocks |
app/mobile/tickets/[id]/page.tsx |
Detail page with reskinned in-page header | ✓ VERIFIED | ExternalLink imported; three-slot header with aria-label="Back to Tickets" and aria-label="Open ticket on desktop"; breadcrumb "Tickets / #"; body sections unchanged |
Key Link Verification
| From | To | Via | Status | Details |
|---|---|---|---|---|
app/api/mobile/tickets/route.ts |
kiosk_settings table |
getMobileCompanyFilter() |
✓ WIRED | Helper preserved verbatim; queries kiosk_settings for mobile_company_category_ids and mobile_excluded_company_ids |
app/api/mobile/tickets/route.ts |
tickets / companies / queues / resources tables |
parameterized SQL with ORDER BY t.last_activity_date DESC NULLS LAST, t.id DESC |
✓ WIRED | Full SQL JOIN visible in route; postgresClient.query() executes against live DB |
components/mobile/TicketFilterStrip.tsx |
components/ui/collapsible.tsx |
shadcn primitive import | ✓ WIRED | import { Collapsible, CollapsibleContent, CollapsibleTrigger } from '@/components/ui/collapsible' |
app/mobile/tickets/page.tsx |
/api/mobile/tickets |
fetch() with cursor + filter params |
✓ WIRED | Two fetch calls: loadFirst and loadMore, both call /api/mobile/tickets?${sp.toString()} |
app/mobile/tickets/page.tsx |
TicketFilterStrip |
named import from @/components/mobile/TicketFilterStrip |
✓ WIRED | Imported and rendered as <TicketFilterStrip value={filter} onChange={setFilter} .../> |
app/mobile/tickets/page.tsx |
TicketRowSkeleton |
named import from @/components/mobile/TicketRowSkeleton |
✓ WIRED | Imported and rendered as Array.from({length:5}).map((_,i) => <TicketRowSkeleton key={i} />) |
app/mobile/tickets/page.tsx |
MobileTicketListResponse type |
import type from route file |
✓ WIRED | import type { MobileTicket, MobileTicketListResponse } from '@/app/api/mobile/tickets/route' |
app/mobile/tickets/[id]/page.tsx |
/api/mobile/tickets/{id}/timeline |
fetch — unchanged from legacy | ✓ WIRED | fetch('/api/mobile/tickets/${id}/timeline') present and untouched |
app/mobile/tickets/[id]/page.tsx |
lucide-react ExternalLink |
named import | ✓ WIRED | ExternalLink in import block; used in <ExternalLink className="w-4 h-4" aria-hidden="true" /> |
Data-Flow Trace (Level 4)
| Artifact | Data Variable | Source | Produces Real Data | Status |
|---|---|---|---|---|
app/api/mobile/tickets/route.ts |
tickets (array) |
postgresClient.query(SELECT ... FROM tickets ... WHERE ... LIMIT ...) |
Yes — live DB query with parameterized WHERE clause | ✓ FLOWING |
app/mobile/tickets/page.tsx |
tickets state |
fetch('/api/mobile/tickets?...') → data.tickets |
Yes — fetches from the live route above | ✓ FLOWING |
app/mobile/tickets/page.tsx |
queueOptions state |
Derived from data.tickets first-page queue_id + queue_label fields |
Yes — populated from real ticket data, not hardcoded | ✓ FLOWING |
Behavioral Spot-Checks
Server must be running for live API checks. Performed static verification only.
| Behavior | Check | Result | Status |
|---|---|---|---|
| API returns cursor-based shape | grep -q "nextCursor" app/api/mobile/tickets/route.ts |
Found: return NextResponse.json({ tickets, nextCursor, hasMore } satisfies MobileTicketListResponse) |
✓ PASS |
| TypeScript compiles without errors (all phase 4 files) | npx tsc --noEmit --pretty 2>&1 | grep -E "app/mobile/tickets|app/api/mobile/tickets|components/mobile/Ticket" |
No output — no type errors | ✓ PASS |
| Full TypeScript build is clean | npx tsc --noEmit --pretty 2>&1 |
No output — zero errors project-wide | ✓ PASS |
| API module exports count | grep -c "export interface" app/api/mobile/tickets/route.ts |
2 (MobileTicket + MobileTicketListResponse) | ✓ PASS |
| Live API smoke | Requires running dev server — skip | N/A | ? SKIP |
Requirements Coverage
| Requirement | Source Plan | Description | Status | Evidence |
|---|---|---|---|---|
| TICK-01 | 04-01, 04-02 | Collapsible filter strip at top, default collapsed | ✓ SATISFIED | TicketFilterStrip with useState(false) Collapsible default; rendered in page.tsx |
| TICK-02 | 04-01, 04-02 | Filter state syncs to URL query string for deep-linking | ✓ SATISFIED | router.replace() called on every filter change; parseFilterFromSearch() hydrates on mount; 5 URL params (q, status, priority, queue, mine) round-trip |
| TICK-03 | 04-02 | Left-edge color stripe by priority; row shows ticket #, title, company, age, assignee | ✓ SATISFIED | PRIORITY_BORDER record + border-l-4; row renders all 5 fields |
| TICK-04 | 04-02 | Single-tap on row opens detail page | ✓ SATISFIED | Row wrapped in <Link href="/mobile/tickets/${t.id}"> |
| TICK-05 | 04-01, 04-02 | Cursor-based infinite scroll (~25/page) via IntersectionObserver | ✓ SATISFIED | API uses opaque base64 cursor, server limit 25; IntersectionObserver with rootMargin: '200px' triggers loadMore() |
| TICK-06 | 04-02 | "Load more" fallback button for accessibility | ✓ SATISFIED | <button aria-label="Load more tickets"> always rendered when hasMore; disabled during loadingMore |
| TICK-07 | 04-03 | Detail page header reskinned to match new shell; body largely unchanged | ✓ SATISFIED | Three-slot header replaces legacy Back button; TimelineCard, stats grid, description, timeline unchanged (D-19) |
All 7 TICK requirements are satisfied. No orphaned requirements.
Anti-Patterns Found
| File | Line | Pattern | Severity | Impact |
|---|---|---|---|---|
app/mobile/tickets/[id]/page.tsx |
59–70 | "placeholder" word in comment (// Step 1: convert ... placeholder) |
ℹ Info | Part of renderContent HTML-link extractor — internal algorithm comment, not a stub. Legacy code preserved per D-19. |
components/mobile/TicketFilterStrip.tsx |
159 | <SelectValue placeholder="All queues" /> |
ℹ Info | shadcn Select placeholder text — correct use of the component, not a data stub |
components/mobile/TicketRowSkeleton.tsx |
4 | "skeleton placeholder row" in comment | ℹ Info | Intentional design — this component IS a placeholder by purpose (D-21) |
No blockers or warnings found. All info-level matches are correct-use patterns, not stubs.
Regression Verification
| Check | Status | Evidence |
|---|---|---|
app/mobile/nav/ does NOT exist |
✓ PASS | ls app/mobile/nav/ 2>/dev/null returns "NOT EXISTS" — phase 2 deletion confirmed |
CLAUDE.md is ~499 lines (full project guide) |
✓ PASS | wc -l CLAUDE.md = 499 lines |
Phase 2 components exist: BottomNav, HeaderBar, MoreDrawer |
✓ PASS | All 3 present in components/mobile/ |
Phase 3 components exist: KpiCardMobile, NeedsAttentionStrip, WorkerStatusRow |
✓ PASS | All 3 present in components/mobile/ |
| Dashboard route + page intact | ✓ PASS | app/mobile/dashboard/page.tsx and app/api/mobile/dashboard/route.ts both present |
Locked Decisions (D-01 through D-21)
| Decision | Check | Status |
|---|---|---|
| D-01: Collapsible default collapsed | useState(false) in TicketFilterStrip |
✓ |
| D-02: Exactly four filter controls | status chips, priority chips, queue Select, mine Switch all present | ✓ |
| D-03: Search always visible, 400ms debounce | Search above Collapsible; setTimeout(400) in page.tsx |
✓ |
| D-04: Clear all only when ≥1 filter active | {isFiltered && <button>Clear all</button>} |
✓ |
D-05: router.replace() not router.push() |
router.replace(...) in filter effect; no router.push |
✓ |
| D-06: URL param keys q/status/priority/queue/mine | All 5 serialized/deserialized | ✓ |
| D-07: Cursor NOT in URL | filterToSearch() has no cursor field; cursor only in buildApiParams() |
✓ |
D-08: ?cursor=<opaque>&limit=25 replaces ?page=N&limit=30 |
No OFFSET, no ?page=, cursor param accepted |
✓ |
D-09: Cursor is base64(JSON({last_activity_date, id})) snake_case |
encodeCursor/decodeCursor helpers in route |
✓ |
D-10: API returns {tickets, nextCursor, hasMore} |
satisfies MobileTicketListResponse in return |
✓ |
| D-11: Page size 25, server-side cap | Math.min(25, Math.max(1, parseInt(...))) |
✓ |
D-12: IntersectionObserver with rootMargin: '200px' |
Exact string present in page.tsx |
✓ |
| D-13: Guard against duplicate fetches | if (loadingMore || !hasMore || !nextCursor) return |
✓ |
| D-14: Focusable Load more button always present when hasMore | {hasMore && <button aria-label="Load more tickets">} |
✓ |
D-15: border-l-4 + 4 priority colors (red/orange/amber/slate) |
PRIORITY_BORDER record with exact locked classes |
✓ |
| D-16: Row shows ticket#, title, company, age, assignee | All 5 fields rendered in row | ✓ |
D-17: Priority dot removed; relTime() preserved |
No PRIORITY_DOT; function relTime present |
✓ |
| D-18: Detail header — back+label, breadcrumb, external link | Three-slot header with ArrowLeft+Tickets, breadcrumb, ExternalLink | ✓ |
| D-19: Detail body untouched | TimelineCard, fmtDate, renderContent, stats grid, description, timeline all preserved |
✓ |
| D-20: Two empty state messages with correct copy | "No tickets match your filters" + Clear filters; "No tickets to triage right now" + RefreshCw | ✓ |
| D-21: Initial load → skeletons; subsequent → spinner; error → toast + Retry | TicketRowSkeleton on loading; Loader2 on loadingMore; toast.error in both catch blocks; "Retry" in button label |
✓ |
All 21 locked decisions honored.
Human Verification Required
6 items require browser/device testing:
1. Filter Strip Collapse/Expand
Test: Open /mobile/tickets on a phone-width viewport (real device or Chrome DevTools iPhone 15 Pro emulation). Observe the filter strip state on initial load. Tap the "Filters" button.
Expected: Strip is collapsed on load (only search input + "Filters" button visible). Tapping "Filters" smoothly animates open to show status chips (Open / In Progress / Waiting), priority chips (Critical / High / Medium / Low), queue Select, and Assigned-to-me Switch.
Why human: Collapsible animation and touch interaction require rendered DOM.
2. URL Deep-Link Round-Trip
Test: Navigate to /mobile/tickets?priority=2. Reload the page. Use the browser back button after changing a filter.
Expected: Filter strip hydrates with "High" chip selected; list shows only priority-2 tickets. Back button exits /mobile/tickets entirely (does not revert to previous filter state — router.replace not router.push).
Why human: router.replace history behavior requires a running Next.js app.
3. IntersectionObserver Infinite Scroll
Test: On /mobile/tickets (with enough tickets in the DB to require multiple pages), scroll to the bottom.
Expected: As the last row approaches the viewport (~200px ahead), the next 25 tickets load automatically and append — no page navigation, no URL change, a small spinner appears briefly.
Why human: IntersectionObserver rootMargin behavior requires a rendered browser.
4. Load More Keyboard Accessibility
Test: With a mouse or keyboard, Tab to the "Load more" button when it is visible. Press Enter. Expected: Button is focusable; pressing Enter/Space triggers the next page fetch identically to clicking. Why human: Focus order and keyboard activation require rendered browser.
5. Priority Stripe Colors Rendered
Test: Confirm visible priority-colored borders on rows across all four priority values. Expected: Priority 1 → red left border, priority 2 → orange, priority 3 → amber, priority 4 → slate. Colors must match the locked D-15 Tailwind classes (not the legacy yellow for medium). Why human: Tailwind purge in production builds could drop dynamic class references unless all four strings appear literally — visual confirmation is needed to catch any purge regression.
6. Detail Page Three-Slot Header Layout
Test: Navigate to any /mobile/tickets/[id] page. Confirm the header structure from top to bottom.
Expected: Shell HeaderBar (Wulf wordmark + Bell + avatar) at top → below it the in-page three-slot header (ArrowLeft + "Tickets" on left, "Tickets / #TXXXXXX" centered, ExternalLink icon on right with a bottom border separating it from the body) → below that the unchanged badges + title + stats + description + timeline. No double border, no visual overlap with the shell.
Why human: Nested sticky/fixed layout and -mx-4 bleed technique require a rendered browser to confirm correct visual output.
Summary
All five roadmap success criteria are satisfied end-to-end in the codebase. All 7 TICK requirements (TICK-01 through TICK-07) are evidenced. All 21 locked decisions (D-01 through D-21) are honored. TypeScript compiles cleanly project-wide. No prior-phase regressions detected.
The phase is blocked from passed status only by 6 items that require a running browser for validation: filter expand/collapse animation, URL history semantics, IntersectionObserver triggering, keyboard focus, priority stripe visual rendering, and the two-level header layout on the detail page.
Verified: 2026-05-03T22:15:02Z Verifier: Claude (gsd-verifier)