lorentz
4f7e9be059
Plant two seeds (PAX8 sync + Autotask mapping, general Pulse data assistant) and one research question (PAX8 company identifier alternatives to fuzzy name matching), surfaced while scoping a future PAX8 integration.
20 lines
989 B
Markdown
20 lines
989 B
Markdown
# Research Questions
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Open questions surfaced during exploration, not yet investigated. Pull into the
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relevant phase's research step when picked up.
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## RESEARCH-pax8-company-identifiers
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**Raised:** 2026-07-10, during exploration of [[SEED-002]] (PAX8 Integration)
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**Question:** Does the PAX8 API expose a stable identifier for companies beyond
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name — a domain, external/tenant ID, or similar — that could serve as a more
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reliable join key to Autotask companies than fuzzy name matching?
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**Why it matters:** The PAX8 integration scope defaulted to "fuzzy name match at
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sync time, flag unmatched/ambiguous for manual review" for mapping PAX8
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companies to Autotask companies. That's a reasonable starting point, but if the
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API exposes something like a primary domain, it would be materially more
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reliable and worth using instead (or as a tiebreaker for ambiguous name
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matches). Check the PAX8 API docs (`companies` endpoint) before committing to
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fuzzy-name as the permanent strategy.
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