Plant two seeds (PAX8 sync + Autotask mapping, general Pulse data assistant) and one research question (PAX8 company identifier alternatives to fuzzy name matching), surfaced while scoping a future PAX8 integration.
4.1 KiB
| id | status | planted | planted_during | trigger_when | scope |
|---|---|---|---|---|---|
| SEED-003 | dormant | 2026-07-10 | v1.0 milestone (Pulse Mobile Shell Redesign), Phase 9.1 in flight | After PAX8 (SEED-002) and ideally other core data sources are mirrored into Postgres — surface during the next /gsd-new-milestone scan | Large |
SEED-003: General Pulse Data Assistant
A natural-language chatbot interface over Pulse's own data generally — tickets, companies, engagement, finance, and PAX8 once it exists — not scoped to any single integration.
Why This Matters
Surfaced while scoping SEED-002 (PAX8 integration): the developer wants "the ability to ask questions through a chatbot style interface" as one of the motivations for pulling PAX8 data in, but on reflection the real want is broader than PAX8 — a general assistant that happens to need PAX8 (and other sources) as data it can draw on, not a PAX8-specific bot.
This is a meaningfully different initiative from any single data integration: it needs a query/tool-calling layer that can span multiple Postgres tables safely, decide what's answerable, and present results — not just sync data into a table.
When to Surface
Trigger: After PAX8 data (SEED-002) — and ideally other core sources (tickets, engagement, finance) — are mirrored into Postgres and stable. Also surface if a future milestone's scope mentions: "chatbot", "natural language query", "ask Pulse", "data assistant", or "LLM interface over dashboard data".
Scope Estimate
Large — likely its own multi-phase milestone. Needs: query/tool-calling architecture (what can the LLM call — raw SQL? scoped read helpers per domain?), guardrails against unsafe/expensive queries, a chat UI surface (new page, or a persistent widget across pages?), conversation state/history, and an answer format that handles tabular results well (not just prose).
Breadcrumbs
- Existing LLM plumbing to reuse rather than rebuild:
@anthropic-ai/sdkalready wired for the AI Ticket Analyzer pipeline (lib/services/analyzer/pipeline.ts,lib/services/analyzer/stages/*.ts), plusai-triage-service.ts. Provider is per-request (anthropic|openrouter) — same pattern likely applies here. - Analyzer's cost-ceiling guard (Stage 4 skipped above $2.00 estimated cost) is a pattern worth mirroring for a chat interface that could otherwise run unbounded queries/tokens per question.
- IT Glue data has a hard redaction requirement before hitting an LLM
(
lib/services/analyzer/itglue-search.ts) — any assistant that can see IT Glue-sourced data must route through the same redaction, not raw client output. postgresClientsingleton (lib/services/postgres-client.ts) is the only DB access path — any tool-calling layer built for this assistant should call through it, not open a second connection path.- Data sources this assistant should eventually reach: tickets (Autotask sync),
companies, engagement snapshots (
engagement_snapshots), finance/QBO data, and PAX8 once SEED-002 lands.
Notes
Key design forks (decide during brainstorming, not now)
- Tool-calling over scoped read helpers vs. raw SQL generation — raw
text-to-SQL is riskier (injection, runaway queries, schema drift); scoped
helpers per domain (e.g.
getCompanySubscriptionCosts(companyId)) are safer but need maintenance as new questions come up. Current lean: scoped helpers, mirroring the analyzer's structured-stage-output philosophy. - Where it surfaces — dedicated page vs. a persistent chat widget available across desktop and mobile. Not decided.
- Read-only vs. can it trigger actions — e.g. could it kick off a sync, or strictly answer questions? Current lean: read-only, at least for v1.
- Conversation memory — single-turn Q&A vs. multi-turn session with
history. Affects whether this needs new schema (a
chat_sessions/chat_messagestable) beyond the query layer itself.
Anti-goals
- Not a replacement for the existing dashboards/pages — a supplement for ad-hoc questions those views don't answer directly.
- Not scoped to any single integration (started life as a "PAX8 chatbot" idea, deliberately broadened).