root 6eee14f8af Add comprehensive admin features and multi-system integration

- Add admin dashboard with sync controls and data browser
- Implement RMM, Auvik, and Addigy organization mappings
- Add chunked ticket sync with progress tracking
- Implement entity sync service with rate limiting
- Add analytics engine and performance optimizer
- Create data browser for all PSA entities
- Add navigation components and UI improvements
- Implement background processing and sync services
- Add comprehensive documentation and migration scripts
- Update configuration items with multi-system support
- Enhance contact management and purchase history
- Add issue type assignment and LLM analyzer
- Improve error handling and logging utilities

2025-11-19 14:18:16 -05:00

1.4 KiB

Raw Blame History

Quick Fix for Ticket Sync Constraint Error

The Problem

Database error: insert or update on table "tickets" violates foreign key constraint "tickets_assigned_resource_id_fkey"

The Fix (2 Steps)

Step 1: Run Database Migration

docker exec pulse-app psql $DATABASE_URL -f /app/migrations/008_relax_tickets_resource_constraints.sql

Step 2: Restart the App (to load new code)

docker-compose restart app

Test the Fix

# Trigger a ticket sync
curl -X POST http://localhost:3000/api/sync/entity \
  -H "Content-Type: application/json" \
  -d '{"entities": ["tickets"], "yearsBack": 1, "triggeredBy": "admin"}'

# Watch the logs
docker logs -f pulse-app

What Changed

Database:

Made resource foreign keys deferrable and lenient
Tickets can now exist even if assigned resource doesn't exist
Invalid resource IDs are set to NULL instead of causing failure

Application:

Validates resource IDs before inserting tickets
Logs warnings for tickets with invalid resource references
Caches valid resource IDs for performance

Expected Results

✅ Ticket sync completes successfully
✅ Warnings logged for tickets with invalid resource IDs
✅ Those tickets have assigned_resource_id set to NULL
✅ All other ticket data is preserved

More Details

See /opt/stacks/pulse/docs/TICKET_SYNC_FIX.md for complete documentation.

1.4 KiB Raw Blame History