- Add Veeam RPO analysis page (/veeam-analysis) and comparison page (/veeam-comparison) - Add API routes: /api/veeam/rpo-analyze, rpo-comparison, rpo-offline-log, ticket-analysis - Add veeam-rpo-service.ts enhancements (RPO logic, offline detection, comparison) - Add veeam-analysis-state.ts and rmm-device-resolver.ts services - Add migrations 065-068: company_teams, veeam_rpo_offline_log, rpo_comparison_tables, veeam_ticket_analysis - Add backup-status page updates and nav links for new Veeam pages - Add scripts: deactivate-cis-for-inactive-companies, workstation category updates - Add docs: mimecast-api-guide, veeam-backup-alerting-recommendation, workstation-backup-overview, ticket-analyzer-prompt - Minor: webhook-service, entity-sync, entity-mapper, sync-helpers, sync.ts, middleware.ts updates
73 lines
3.7 KiB
SQL
73 lines
3.7 KiB
SQL
-- Veeam RPO shadow-mode tables for the parallel validation period.
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-- The RPO service runs without creating real Autotask tickets; all actions
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-- are logged here so they can be compared against Datto RMM ticket output.
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-- Shadow log: one row per check cycle per job for every action the live service
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-- *would* have taken (would_create, would_escalate, would_resolve, would_skip_too_old).
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-- Offline suppressions continue to go to veeam_rpo_offline_log (migration 066).
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CREATE TABLE IF NOT EXISTS veeam_rpo_shadow_log (
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id SERIAL PRIMARY KEY,
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job_instance_uid VARCHAR(255) NOT NULL,
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job_name TEXT NOT NULL,
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org_name TEXT NOT NULL,
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rmm_hostname TEXT,
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rmm_site_name TEXT,
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action TEXT NOT NULL,
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-- 'would_create' | 'would_escalate' | 'would_resolve' | 'would_skip_too_old'
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priority_level TEXT, -- medium | high | critical (null for would_resolve)
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hours_overdue INTEGER, -- null for would_resolve
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failure_category TEXT,
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checked_at TIMESTAMPTZ DEFAULT NOW()
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);
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CREATE INDEX IF NOT EXISTS idx_veeam_rpo_shadow_log_job ON veeam_rpo_shadow_log(job_instance_uid);
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CREATE INDEX IF NOT EXISTS idx_veeam_rpo_shadow_log_checked ON veeam_rpo_shadow_log(checked_at);
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CREATE INDEX IF NOT EXISTS idx_veeam_rpo_shadow_log_hostname ON veeam_rpo_shadow_log(rmm_hostname);
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CREATE INDEX IF NOT EXISTS idx_veeam_rpo_shadow_log_action ON veeam_rpo_shadow_log(action);
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-- Shadow ticket state: mirrors veeam_rpo_tickets but without Autotask ticket IDs.
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-- Tracks open/resolved state so the shadow service can distinguish would_create
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-- from would_escalate across check cycles.
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CREATE TABLE IF NOT EXISTS veeam_rpo_shadow_tickets (
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job_instance_uid VARCHAR(255) PRIMARY KEY,
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job_name TEXT NOT NULL,
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org_name TEXT NOT NULL,
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rmm_hostname TEXT,
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priority_level TEXT NOT NULL,
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hours_overdue INTEGER NOT NULL,
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failure_category TEXT,
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opened_at TIMESTAMPTZ DEFAULT NOW(),
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resolved_at TIMESTAMPTZ,
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last_checked_at TIMESTAMPTZ DEFAULT NOW(),
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updated_at TIMESTAMPTZ DEFAULT NOW()
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);
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CREATE INDEX IF NOT EXISTS idx_veeam_rpo_shadow_tickets_open ON veeam_rpo_shadow_tickets(resolved_at) WHERE resolved_at IS NULL;
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CREATE INDEX IF NOT EXISTS idx_veeam_rpo_shadow_tickets_hostname ON veeam_rpo_shadow_tickets(rmm_hostname);
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-- Datto RMM backup tickets captured from Autotask webhooks.
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-- Populated whenever a ticket.created event arrives that matches the Datto
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-- backup monitor signature (issue_type=38, Veeam-related title, not [Veeam RPO]).
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-- Updated on ticket.updated events to track resolution.
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CREATE TABLE IF NOT EXISTS veeam_rpo_datto_tickets (
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id SERIAL PRIMARY KEY,
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at_ticket_id BIGINT UNIQUE NOT NULL,
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at_ticket_number TEXT,
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title TEXT NOT NULL,
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company_id BIGINT,
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company_name TEXT,
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extracted_hostname TEXT, -- parsed from title (e.g. "DT061" from "DT061 - Veeam...")
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issue_type INTEGER,
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sub_issue_type INTEGER,
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status INTEGER,
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priority INTEGER,
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ticket_created_at TIMESTAMPTZ,
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ticket_resolved_at TIMESTAMPTZ,
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captured_at TIMESTAMPTZ DEFAULT NOW(),
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updated_at TIMESTAMPTZ DEFAULT NOW()
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);
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CREATE INDEX IF NOT EXISTS idx_veeam_rpo_datto_tickets_company ON veeam_rpo_datto_tickets(company_id);
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CREATE INDEX IF NOT EXISTS idx_veeam_rpo_datto_tickets_hostname ON veeam_rpo_datto_tickets(extracted_hostname);
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CREATE INDEX IF NOT EXISTS idx_veeam_rpo_datto_tickets_created ON veeam_rpo_datto_tickets(ticket_created_at);
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CREATE INDEX IF NOT EXISTS idx_veeam_rpo_datto_tickets_resolved ON veeam_rpo_datto_tickets(ticket_resolved_at) WHERE ticket_resolved_at IS NULL;
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