lorentz
ea3471d38d
- Add Veeam RPO analysis page (/veeam-analysis) and comparison page (/veeam-comparison) - Add API routes: /api/veeam/rpo-analyze, rpo-comparison, rpo-offline-log, ticket-analysis - Add veeam-rpo-service.ts enhancements (RPO logic, offline detection, comparison) - Add veeam-analysis-state.ts and rmm-device-resolver.ts services - Add migrations 065-068: company_teams, veeam_rpo_offline_log, rpo_comparison_tables, veeam_ticket_analysis - Add backup-status page updates and nav links for new Veeam pages - Add scripts: deactivate-cis-for-inactive-companies, workstation category updates - Add docs: mimecast-api-guide, veeam-backup-alerting-recommendation, workstation-backup-overview, ticket-analyzer-prompt - Minor: webhook-service, entity-sync, entity-mapper, sync-helpers, sync.ts, middleware.ts updates
31 lines
1.4 KiB
SQL
31 lines
1.4 KiB
SQL
CREATE TABLE IF NOT EXISTS veeam_ticket_analysis (
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id SERIAL PRIMARY KEY,
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ticket_number TEXT NOT NULL UNIQUE,
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ticket_id BIGINT,
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company_id BIGINT,
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company_name TEXT,
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device_hostname TEXT,
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ticket_created_at TIMESTAMPTZ,
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ticket_closed_at TIMESTAMPTZ,
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same_day_close BOOLEAN NOT NULL DEFAULT false,
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hours_worked NUMERIC(10,2) NOT NULL DEFAULT 0,
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note_count INTEGER NOT NULL DEFAULT 0,
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-- LLM classification
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problem_category TEXT NOT NULL,
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resolution_type TEXT NOT NULL,
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skills_required TEXT[] NOT NULL DEFAULT '{}',
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complexity TEXT NOT NULL,
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device_was_offline BOOLEAN,
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backup_completed_before_tech BOOLEAN,
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preventable BOOLEAN,
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work_summary TEXT,
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recommended_procedure TEXT,
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-- meta
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model TEXT,
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analyzed_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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CREATE INDEX IF NOT EXISTS idx_vta_ticket_number ON veeam_ticket_analysis(ticket_number);
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CREATE INDEX IF NOT EXISTS idx_vta_category ON veeam_ticket_analysis(problem_category);
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CREATE INDEX IF NOT EXISTS idx_vta_company ON veeam_ticket_analysis(company_id);
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CREATE INDEX IF NOT EXISTS idx_vta_created ON veeam_ticket_analysis(ticket_created_at);
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